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pstacks

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Some of our existing users had different email addresses than AD login names. I know you can add email addresses to existing users, but can't change the primary email address/username from the Kerio console. I attempted to change the AD username of an existing Kerio user who had recently quit. Upon changing the name in AD and re-adding the individual through import from AD, the original mail items did not show up.
How can you connect a changed AD user to an existing kerio account?
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marook

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Move the users Store in the filesystem!

Next time, you do:
1: Delete User in Kerio, LEAVE the user mailstore.
2: Do you changes in AD(or OD)
3: Create the new/changed user in Kerio
4: Shut down kerio, and replace the mailbox for the user with the old one, leaving the name of the folder intact.

Regards,

Jakob Peterhänsel
Consultant - Humac A/S

Apple Certified Support Professional (ACSP)
Apple Certified Technical Coordinator (ACTC)
AppleSeed/CQF member since 1998
Kerio Messaging Partner
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pstacks

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Marook,

Thanks for the rapid post. I see you posted 4 steps in completing this process. You mentioned to move the users store in the file system. Should this take place prior to the other steps? If so, can you just place in a tmp dir?
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marook

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Hi,

No - you should do it in the number order!
When you 'delete' a user in Kerio, you have options to delete th eusers files, leave them or move them to another user.

Make a test user and give it a try!

There is also Knowledge Base articles that discuss moving users:
http://support.kerio.com/index.php?_m=knowledgebase&_a=v iewarticle&kbarticleid=513
http://support.kerio.com/index.php?_m=knowledgebase&_a=v iewarticle&kbarticleid=339


You need to have root-access in order to work with the Kerio mailserver store.
Be careful!

Regards,

Jakob Peterhänsel
Consultant - Humac A/S

Apple Certified Support Professional (ACSP)
Apple Certified Technical Coordinator (ACTC)
AppleSeed/CQF member since 1998
Kerio Messaging Partner
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