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Home » Kerio User Forums » Kerio Control » Kerio VPN Client, server not responding (Kerio VPN client issue when lan adapter + windows vpn connection to internet)
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pavelhritonenko

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I have internet connection via LAN-adapter + VPN PPTP connection over this LAN Connection.

When I connect to my work network via Kerio VPN Client I have "Server Not Responding error". It's look like VPN client using LAN Adapter (which not have internet access) for connect to office VPN Kerio Server because when I turn on virtual machine with only one network connection (NAT) I connect to office network on this virtual machine without any problems.

I turned windows firewall of and this not affected, I still cannot connect from my local machine.

My network configuration:
index.php?t=getfile&id=1765&private=0

Настройка протокола IP для Windows

   Имя компьютера  . . . . . . . . . : none
   Основной DNS-суффикс  . . . . . . :
   Тип узла. . . . . . . . . . . . . : Гибридный
   IP-маршрутизация включена . . . . : Нет
   WINS-прокси включен . . . . . . . : Нет

Адаптер PPP Corbina VPN:

   DNS-суффикс подключения . . . . . :
   Описание. . . . . . . . . . . . . : Corbina VPN
   Физический адрес. . . . . . . . . :
   DHCP включен. . . . . . . . . . . : Нет
   Автонастройка включена. . . . . . : Да
   IPv4-адрес. . . . . . . . . . . . : 78.107.251.138(Основной)
   Маска подсети . . . . . . . . . . : 255.255.255.255
   Основной шлюз. . . . . . . . . : 0.0.0.0
   DNS-серверы. . . . . . . . . . . : 85.21.192.5
                                       213.234.192.7
   NetBios через TCP/IP. . . . . . . . : Отключен

Ethernet adapter Подключение по локальной сети:

   DNS-суффикс подключения . . . . . :
   Описание. . . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethern
et Controller
   Физический адрес. . . . . . . . . : 00-26-18-9C-3E-C7
   DHCP включен. . . . . . . . . . . : Да
   Автонастройка включена. . . . . . : Да
   Локальный IPv6-адрес канала . . . : fe80::3cf7:18d9:28f2:13d0%11(Основной)
   IPv4-адрес. . . . . . . . . . . . : 10.207.26.32(Основной)
   Маска подсети . . . . . . . . . . : 255.255.248.0
   Аренда получена. . . . . . . . . . : 14 января 2010 г. 9:09:40
   Срок аренды истекает. . . . . . . . . . : 21 января 2010 г. 9:09:40
   Основной шлюз. . . . . . . . . : 10.207.24.1
   DHCP-сервер. . . . . . . . . . . : 83.102.233.202
   IAID DHCPv6 . . . . . . . . . . . : 234890776
   DUID клиента DHCPv6 . . . . . . . : 00-01-00-01-12-83-6F-12-00-26-18-9C-3E-C7

   DNS-серверы. . . . . . . . . . . : 85.21.192.3
                                       213.234.192.8
   NetBios через TCP/IP. . . . . . . . : Включен

Ethernet adapter Kerio Virtual Network:

   Состояние среды. . . . . . . . : Среда передачи недоступна.
   DNS-суффикс подключения . . . . . :
   Описание. . . . . . . . . . . . . : Kerio Virtual Network Adapter
   Физический адрес. . . . . . . . . : 44-45-53-54-4F-53
   DHCP включен. . . . . . . . . . . : Да
   Автонастройка включена. . . . . . : Да


---
Sorry for possible bad english.

  •  
Jan Jezek (Kerio)

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If the LAN adapter does not have internet connectivity, you should not have default gateway configured on it. That causes the problem.

Jan Jezek
Product Development Manager - Kerio Control
Kerio Technologies
  •  
pavelhritonenko

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Any other soft works without problems, ie/chrome/torrentsclient, windows vpn to another office works fine, when I connect to VPN using standart windows vpn client, I have no problems with detect default gateway, and connection will be established lesser than 1 second. And I specially pressed context menu "Use as default gateway" on ISP VPN-connection shortcut in Network Management. No effect.

--
Sorry for bad english.
  •  
Jan Jezek (Kerio)

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Could be. Nonetheless, follow my advice if you want to make it work.

Jan Jezek
Product Development Manager - Kerio Control
Kerio Technologies
  •  
pavelhritonenko

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I don't understand which advice I should follow? Can u explain it in more details? Where I can remove default gateway? LAN adapter gets settings via DHCP, and VPN PPTP connection gets it via DHCP. Via LAN adapater I have access only to local network 10.x.x.x and to VPN-gate of my ISP (vpn.corbina.net).
  •  
Jan Jezek (Kerio)

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I see. Another option is to add a persistent route to the Kerio VPN server through the PPTP interface.

Jan Jezek
Product Development Manager - Kerio Control
Kerio Technologies
  •  
pavelhritonenko

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I tried to make it :) But I did it last time about 10 years ago and don't know how to specify correct gateway and metric and another options. Can u help me? Or I'll buy hardware router at this week which should resolve my problem. But I still don't understand why with standard windows VPN-connections I don't need specify something. Wrong behavior?

---
Sorry for bad english

[Updated on: Thu, 14 January 2010 22:45]

  •  
pavelhritonenko

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  •  
pavelhritonenko

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I bought hardware router (drytek), and now connecting to the internet via wi-fi connection. In other words, now I have in my system only one active connection (router making l2tp connection to my ISP). And kerio vpn client work perfect.

It's possible to specify which network connection should kerio vpn client use?
  •  
AlexCTS

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I have the same problem. Some of our clients can't connect via Kerio VPN Client to our server. And as I know all of them have several different network connections.
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