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WooAf

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When I try to send an email with my KerioMailServer to an hotmail, I got a response from Windows Live

This is an informative message sent by mail.darkgunz.com.

The server was not able to deliver your email message

Subject: test
Date: Mon, 01 Feb 2010 13:51:18 -0500



to the following addresses:

<Removed> (mx4.hotmail.com: 550 OU-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support)


Thank you to help me
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TorW

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Well, as the NDR says: "please visit http://postmaster.live.com for email delivery information and support". Everything you need to solve the problem should be in there.
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WooAf

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Do I need to contact them or I need to do something ? I don't understand.
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mbmaplethorpe

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Seeing as it's Hotmail I'd guess it could be reverse DNS related. I'd make sure you have a PTR record setup for the IP / domain you use to send email from (this should also be the hostname of the Kerio mailserver). There's a fair bit of information on Google e.g. http://aplawrence.com/Blog/B961.html and your ISP should set one up for you. Hopefully that'll fix it - we couldn't send to AOL or Hotmail until we had ours changed.

Mark
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freakinvibe

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The PTR record for your mail server mail.darkgunz.com is

209-44-121-195.clubnexxus.com

Have your ISP change that to mail.darkgunz.com

Some mail servers check PTR records. If they contain number combinations that resemble IP addresses they suspect that you are sending from a dynamic address. E-Mails server should be on static addresses.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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WooAf

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My ISP changed it, it don't work.
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mbmaplethorpe

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Double check the Kerio internet host name and that you've got the correct PTR record and MX records setup. If your ISP has only just changed it, then you may need to wait 24 hours for the changes to correctly propogate globally.
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freakinvibe

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Probably you are on Hotmail's black list. Request removal here:

https://windowslivehelp.com/community/15.aspx

Just do a new forum post. An admin will help you. Example:

https://windowslivehelp.com/community/t/34692.aspx

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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