Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Spamfilter not learning (Spamfilter is not learning from emails moved to junkmail in Apple Mail )
  •  
muttel

Messages: 7
Karma: 0
Send a private message to this user
Hi there,

we are using KMS with Apple Mail (4.2). Emails from senders we don't like will be moved to the junkmail folder. The next email from these senders will show up in the inbox again instead of the junkmail folder. Looks like KMS isn't really learning whats SPAM for us. The other way round works.
When I move messages from the junkmail folder into inbox, the sender will be recognized and his next email will show up in the inbox.
So I was wondering if there was some settings I had to configure to make it work?

The Admin Guide says:
Quote:
Page 160: For email clients with IMAP accounts as well as for MS Entourage (for IMAP and Exchange accounts), there is another method of how to teach the Bayesian filter. These users can mark incorrectly classified messages by moving them to appropriate folders. If users want to mark a message as spam, they can move such messages to Junk E-mail. To mark a message as not spam, they can move it to Inbox.

TIP
To use this method as efficiently as possible, set users a spam rule (either when creating user accounts in Kerio MailServer or by defining a corresponding sieve rule for incoming mail). Any messages marked by Kerio MailServer as spam will be automatically moved to the Junk E-Mail folder. Messages that are incorrectly marked as spam can be moved to Inbox by hand. Spam messages let in by mistake can be moved to the Spam folder manually. This ensures proper and efficient learning and improvement of the Bayesian filter.

There is a preconfigured filter rule called SPAM for every user. It is activated but greyed out and inaccessible, so I don't know exactly what's inside.
Do I have to setup an extra rule? If so what should it look like?

KMS 6.7.3 patch 1 7919 on OS/X Server (10.6.2)
  •  
phil_w

Messages: 82
Karma: 1
Send a private message to this user
Have you configure Mail to use the Kerio Junk box for junk mail? By default, Mail will use its own one which isn't linked to the Kerio one in any way...
  •  
muttel

Messages: 7
Karma: 0
Send a private message to this user
Yes, I did configure Apple Mail to use the junk mail folder. Spam Apple Mail detects always is marked as spam with a brown background colour and moved into the KMS junk mail folder.
I don't think this is an issue with Apple Mail. But thanks for sharing ideas...

KMS 6.7.3 patch 1 7919 on OS/X Server (10.6.2)
  •  
freakinvibe

Messages: 1525
Karma: 60
Send a private message to this user
The Bayes Spam Filter is not a sender black list. It is analyzing the whole mail, not just the sender. And it needs many e-mails to learn.

Imagine someone in your company marked a mail from your boss as spam (either by mistake or intentionally), then no one would get any mails from the boss anymore! Bayes is a server-wide system.

If you need per-user-blacklists you should create a filter in KMS Webmail or in Applemail.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
muttel

Messages: 7
Karma: 0
Send a private message to this user
Ok, thanks for the clarification. Then I'll go with the Apple Mail mark as spam feature.

Thanks!

KMS 6.7.3 patch 1 7919 on OS/X Server (10.6.2)
Previous Topic: KMS 6.7 to Exchange
Next Topic: PGP & S/Mime
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Sep 20 20:20:17 CEST 2017

Total time taken to generate the page: 0.00860 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.