Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Control » Internal errors (Why I get these errors?)
  •  
sapoyol

Messages: 8
Karma: 0
Send a private message to this user
Good morning everyone, I like to ask you about a problem that I have with kerio winroute:

Every couple of days winroute stops working and blocks every connection (VPN, LAN, WAN etc.) so I have to restart windows to make it work again.

Then I search into the logs and I find this in the error log:

(1013:3) Internal error: Unable to retrieve DNS server (1450).
(1012:3) Internal error: Unable to retrieve routing table (1450).

These errors appear a lot of times. And sometimes even restarting windows winroute doesn´t work again, so I have to reinstall winroute.

I have no clue why this happens, I reinstalled windows, reinstalled winroute, but the issue remains.

HP Proliant ML 150 G6
Windows Server 2003 r2
Kerio winroute 6.7.1.6399

thanks in advance.
  •  
KursadOlmez

Messages: 118
Karma: 3
Send a private message to this user
Are you using any antivirus software on the server?

Honestly, I didn't have an issue with KWF like yours (I mean Internal Error). But, I always have problems with KWF if HTTP Filter feature enabled antivirus (like ESET) is installed on KWF Server.
  •  
sapoyol

Messages: 8
Karma: 0
Send a private message to this user
Honestly I dont think thats the problem, because I have other 6 servers with the same configuration in branch offices, I mean identical, including antivirus. And none of the others present any problem at all.


By the way i´m using mcafee.


Thanks anyway.



  •  
kurtguitarist

Messages: 3
Karma: 0
Send a private message to this user
Dear all,

I´ve been having the same trouble on server 2008 R2, with Kerio Control 7.4.2 build 5136:
Unfortunately looking into Windows System errors did not bring any significant results. Just error when the guys powered off the server the hard way.

Can someone please give a piece of advice as to where I should look?
Thanks a lot


Log:
[24/Jan/2014 08:24:35] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:36] (3) Internal error: Unable to retrieve IPv6 routing table (0).
[24/Jan/2014 08:24:36] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:37] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:38] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:39] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:40] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:41] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:42] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:24:52] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:06] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:07] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:08] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:09] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:10] (3) Internal error: Unable to retrieve routing table (1450).
[24/Jan/2014 08:25:10] (3) Internal error: Unable to retrieve IPv6 routing table (1450).
[24/Jan/2014 08:25:10] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:11] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:16] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:17] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:18] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:19] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:20] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:20] (10055) Socket error: Select failed for services.
[24/Jan/2014 08:25:21] Last message repeated 22 times
[24/Jan/2014 08:25:21] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:22] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:23] (3) Internal error: Unable to retrieve routing table (1450).
[24/Jan/2014 08:25:23] (3) Internal error: Unable to retrieve IPv6 routing table (0).
[24/Jan/2014 08:25:23] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:24] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:25] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:26] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:27] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:28] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:29] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:30] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:25:34] (10055) Socket error: Select failed for services.
[24/Jan/2014 08:27:22] Last message repeated 5910 times
[24/Jan/2014 08:27:22] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:27:23] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:27:24] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:27:25] (10055) Socket error: Select failed for services.
[24/Jan/2014 08:27:25] Last message repeated 26 times
[24/Jan/2014 08:27:25] (3) Internal error: Unable to retrieve routing table (1450).
[24/Jan/2014 08:27:25] (3) Internal error: Unable to retrieve IPv6 routing table (1450).
[24/Jan/2014 08:27:25] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:27:25] (10055) Socket error: Select failed for services.
[24/Jan/2014 08:29:01] Last message repeated 68 times
[24/Jan/2014 08:27:26] (3) Internal error: Unable to retrieve routing table (1450).
[24/Jan/2014 08:27:26] (3) Internal error: Unable to retrieve IPv6 routing table (1450).
[24/Jan/2014 08:27:26] (3) Internal error: Unable to retrieve DNS server (1450).
[24/Jan/2014 08:27:27] (10055) Socket error: Select failed for services.
[24/Jan/2014 08:29:01] Last message repeated 7060 times
[24/Jan/2014 08:29:01] (3) Internal error: Unable to retrieve DNS server (1450).
  •  
Aleksandr

Messages: 5
Karma: 0
Send a private message to this user
Same problem. Any ideas?
  •  
Aleksandr

Messages: 5
Karma: 0
Send a private message to this user
This problem went away after I disabled the setting "Enable UPnP".
Previous Topic: Connection limits logging
Next Topic: Linux.Wifatch
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Wed Aug 23 00:40:06 CEST 2017

Total time taken to generate the page: 0.00452 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.