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TC10284

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I have two domain names:
internal.biostratglobal.com - this is the Open Directory Realm.
virtualmeetingtoolbox.com

I have an account taviscurry@virtualmeetingtoolbox.com in Outlook Express on my test PC. It is taking an unacceptable amount of time to authorize. It takes nearly 13 seconds. Local accounts in Kerio authorize instantly (admin<_at_>virtualmeetingtoolbox.com).

(IPs masked. )

[12/Mar/2010 14:47:59][2978172928] {pop3s} POP3 server session begin; client connected from 24.XXX.XXX.154:5268
[12/Mar/2010 14:47:59][2978172928] {pop3s} Command: USER admin<_at_>virtualmeetingtoolbox.com
[12/Mar/2010 14:48:00][2978172928] {pop3s} Command: PASS <password>
Local Account
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: found in cache
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: found in cache
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:00][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: found in cache
[12/Mar/2010 14:48:00][2978172928] {pop3s} User admin<_at_>virtualmeetingtoolbox.com logged in
[12/Mar/2010 14:48:00][2978172928] {pop3s} Command: STAT
[12/Mar/2010 14:48:00][2978172928] {pop3s} Command: QUIT
[12/Mar/2010 14:48:00][2978172928] {pop3s} Session end
[12/Mar/2010 14:48:00][2978172928] {pop3s} POP3 server session begin; client connected from 24.XXX.XXX.154:5269
[12/Mar/2010 14:48:00][2978172928] {pop3s} Command: USER taviscurry<_at_>virtualmeetingtoolbox.com
[12/Mar/2010 14:48:00][2978172928] {pop3s} Command: PASS <password>
[12/Mar/2010 14:48:00][2978172928] {ldapdb} taviscurry<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:00][2978172928] {ldapdb} taviscurry<_at_>virtualmeetingtoolbox.com: found in cache
Open Directory account
[12/Mar/2010 14:48:00][2978172928] {auth} Krb5: entering auth (user: taviscurry<_at_>SERVER1.INTERNAL.BIOSTRATGLOBAL.COM)
[12/Mar/2010 14:48:13][2978172928] {auth} Krb5: user taviscurry<_at_>SERVER1.INTERNAL.BIOSTRATGLOBAL.COM authenticated.
[12/Mar/2010 14:48:13][2978172928] {ldapdb}
taviscurry<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Acquired connection to the LDAP server: "server1.internal.biostratglobal.com". Pool slot: 0; Thread ID: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search request: filter=" (&(objectclass=apple-user)(&(uid=taviscurry))(kerio- Mail-Active=*)) ", base DN="cn=users,dc=server1,dc=internal,dc=biostratglobal,dc=com ", scope=2. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Performing LDAP search using no server side controls. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Result of last LDAP search is 0. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search result: (0) "Success". ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search request: filter="(memberUid=taviscurry)", base DN="cn=groups,dc=server1,dc=internal,dc=biostratglobal,dc=com ", scope=2. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Performing LDAP search using no server side controls. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Result of last LDAP search is 0. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search result: (0) "Success". ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP connection was returned back to pool slot: 0. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} admin<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Acquired connection to the LDAP server: "server1.internal.biostratglobal.com". Pool slot: 0; Thread ID: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search request: filter=" (&(objectclass=apple-group)(&(cn=admin))(kerio-Mail- Active=*)) ", base DN="cn=groups,dc=server1,dc=internal,dc=biostratglobal,dc=com ", scope=2. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Performing LDAP search using no server side controls. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Result of last LDAP search is 0. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search result: (0) "Success". ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP connection was returned back to pool slot: 0. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} biostratglobal<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Acquired connection to the LDAP server: "server1.internal.biostratglobal.com". Pool slot: 0; Thread ID: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search request: filter=" (&(objectclass=apple-group)(&(cn=biostratglobal))(ke rio-Mail-Active=*)) ", base DN="cn=groups,dc=server1,dc=internal,dc=biostratglobal,dc=com ", scope=2. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Performing LDAP search using no server side controls. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} Result of last LDAP search is 0. Thread Id: 2978172928.
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP search result: (0) "Success". ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} LDAP connection was returned back to pool slot: 0. ThreadId: 2978172928
[12/Mar/2010 14:48:13][2978172928] {ldapdb} taviscurry<_at_>virtualmeetingtoolbox.com: Looking up in cache...
[12/Mar/2010 14:48:13][2978172928] {ldapdb} taviscurry<_at_>virtualmeetingtoolbox.com: found in cache
[12/Mar/2010 14:48:13][2978172928] {pop3s} User taviscurry<_at_>virtualmeetingtoolbox.com logged in
[12/Mar/2010 14:48:13][2978172928] {pop3s} Command: STAT
[12/Mar/2010 14:48:13][2978172928] {pop3s} Command: QUIT
[12/Mar/2010 14:48:13][2978172928] {pop3s} Session end
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jcwelch

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check your slapd logs. it could be a slapd index issue, i hit that some time ago.
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