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Home » Kerio User Forums » Kerio Connect » Very urgent!!! Entourage can not send email! (Only receive and show Error log : Auth not available (#5.3.3) )
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tuyphong1982

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Hi all, Crying or Very Sad

Please help me solve the problem for my boss as soon as possible. I'm using Kerio Server 6.4.1 and my boss is using IMac and Mac book air(OS Snow Leo 10.6) with Email Client installed is Entourage 2008. He only received email but can not sending email. He made a snapshot and show me as i showed here. I thinks the problem is my boss using the same account on both 2 PC. May be the Kerio Server restrict this one. I did turn off the IMac already but the problem still come up. Please show me how to fix it as soon as possible. Cause my boss is on the business trip, he need to reply his client email Crying or Very Sad . Thanks all of you for your kindly support!!!

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r1sync

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Quick help.. use webmail until you get it fixed!!

this seems like a port blocked from client ISP side..

[Updated on: Thu, 25 March 2010 08:49]


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r1sync

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you should also upgrade your server Kerio install to at least 6.7.2 or above..

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