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kesh

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Hello

When a user sends mail and the mail address is not good, the user gets a "Mail delivery Failure". But the problem is in the mail it does not mention which mail ID is not good. Can you please advise?
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TorW

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The non-delivery report (NDR) should at least contain the subject of the message. If it doesn't, there little you can do since the NDR is generated at the receiving mailserver. Or is the mail sent internally on your server?
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kesh

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there is no subject at all when i get the mail delivery failure notice.

please check the mail below

-----Original Message-----
From: Mail Delivery System [mailto:MAILER-DAEMON<_at_>ironport.opentransfer.com]
Sent: Tuesday, May 11, 2010 12:50 PM
To: support<_at_>firemount.mu
Subject: Delivery Status Notification (Failure)



__________ Information from ESET Smart Security, version of virus signature database 5103 (20100510) __________

The message was checked by ESET Smart Security.


that all i have in the mail
  •  
freakinvibe

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A normal delivery failure should look like this

Quote:
From: Mail Delivery Subsystem <postmaster<_at_>mail.example.org>
To: pascal<_at_>example.org
Date: 11.05.2010 13:30
Subject: Returned email: Meeting update for Thursday

This is an informative message sent by mail.example.org.

The server was not able to deliver your email message

Subject: Meeting update for Thursday
Date: Tue, 11 May 2010 13:29:57 +0200

to the following addresses:

<wrongaddress221@yahoo.com> (b.mx.mail.yahoo.com: 554 delivery error: dd This user doesn't have a yahoo.com account (wrongaddress221<_at_>yahoo.com) [0] - mta1069.mail.sk1.yahoo.com)

The original subject might be in an attachment to the non-delivery-report. It look like you have forwarded the NDR and then lost the attachment.

[Updated on: Tue, 11 May 2010 13:41]


Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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kesh

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can you please tell me how tackle this issue? is there any configuration that i have missed? all the user that have sent mail to a wrong mail id is getting the "Mail Delivery Failure" but they don't know for which specific mail id this is happening.

can you please advise?
  •  
freakinvibe

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There is nothing you can change in KMS, but it looks like you might have an SMTP proxy or smarthost inbetween your mail server and the Internet. Maybe there is some settings you can change there. To make a test, do the following:

Please send a mail from KMS Web Mail to <wrongaddress221<_at_>yahoo.com>

Some seconds later, you should get a non-delivery report. Please post the source of this message here.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
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kesh

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Kindly find below exactly the mail i received when i sent the test mail to wrongaddres221<_at_>yahoo.com


-----Original Message-----
From: Mail Delivery System [mailto:MAILER-DAEMON<_at_>smtpauth.intnet.mu]
Sent: Tuesday, May 11, 2010 4:25 PM
To: support<_at_>firemount.mu
Subject: Delivery Status Notification (Failure)



__________ Information from ESET Smart Security, version of virus signature database 5103 (20100510) __________

The message was checked by ESET Smart Security.

http://www.eset.com




xa4--kServer


__________ Information from ESET Smart Security, version of virus signature database 5104 (20100511) __________

The message was checked by ESET Smart Security.

http://www.eset.com




  •  
freakinvibe

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This is just the message as you see it, but I would need to see the source. You can get the source by going to web mail, right-click the message and choose "View Source". Please post the contents here.

Is ESET Smart Security probably truncating the message? Have you tried to switch ESET off for a test?

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
kesh

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Kindly find below the source code from the web mail.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 //EN">
<html>
<head>
<meta http-equiv="Content-type" content="text/html; charset=utf-8">
<link rel="shortcut icon" type="text/x-icon" href="/favicon.ico">
<link rel="stylesheet" type="text/css" href="main.css?v=f6f46ab2d97a229beccaa962ae856d6e">
<script type="text/javascript" src="funcCommon.js?v=f6f46ab2d97a229beccaa962ae856d6e"></script >
<meta http-equiv="Refresh" content="300; URL=/mini/browse.php"><title>INBOX | Kerio Connect 7.0.1 WebMail Mini</title></head>
<body onload="if (typeof(x_2r1) == 'function') x_2r1()">
<form method='post' action='browse.php' name='main'><input type='hidden' name='x_2ko' value='a99b56'><table cellspacing='0' cellpadding='0' width='100%' border='0'>
<tr class="topBar"><td nowrap colspan="2"><img src="../webmail/img/logo.gif" width="200" height="40" alt="logo"></td></tr><tr>
<td nowrap class='navBar leftMargin'>
<a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=~a <_at_>bc.com/INBOX&pag=0'>Read mail</a>&nbsp;|&nbsp;<a href='compose.php?actionn=composeNew&x_2ko=a99b56' id='composeLink'>New mail</a>&nbsp;|&nbsp;<a href='settings.php'>Settings</a>&nbsp;|&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&m nu=0' >Hide folders</a>&nbsp;|&nbsp;<input size='10' type='text' name='seaVal' value=''>&nbsp;<input type='submit' name='browseSearchOn' value='Search'>&nbsp;<input type='submit' name='browseAdvancedOn' value='Advanced'>&nbsp;|&nbsp;Go to:&nbsp;[&nbsp;<b>1</b>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=2' >2</a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=3' >3</a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=4' >4</a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=5' >5</a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=6' >...</a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&p ag=7' >7</a>&nbsp;]</td>
<td nowrap width='1%' align='right' class='navBar rightMargin'><a href='../webmail/logout.php?mode=mini&x_2ko=a99b5687d860 d1b37db1c84ec1a8ce47657495acbd6711e70fa7a0cb945f46dd' >Logout</a></td></tr>
</table>
<table width='100%' border='0' cellpadding='0' cellspacing='0'>
<tr>
<td valign='top' width='1%' class='dialogMarginL' nowrap><input type='hidden' name='fld' value='~a<_at_>bc.com/INBOX'><table cellspacing='0' cellpadding='2' border='0' xwidth='100%' class='menuTable'>
<tr class='head'>
<td nowrap align='left'>
Folders
<span class='bracket'>[&nbsp;<a href='folder.php'>add/edit folders</a>&nbsp;]</span>
</td>
</tr>
<tr class='tree'>
<td nowrap class='topMargin'>
<img src='/webmail/img/user.gif' width='16' height='16' alt='*' title=''>
<a href='quota.php'>
a<_at_>bc.com</a>&nbsp;
</td>
</tr>
<tr class='tree'>
<td valign='top' nowrap>
<ul class='firstUl'>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FINBOX&pag=0' ><img src='/webmail/img/fmail_yellow.gif' width='16' height='16' border='0'>&nbsp;<b class='actFolder'>INBOX&nbsp;</b></a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='contact.php?actionn=contactSearchOff&x_2ko=a99b56& amp;fld=%7Esupport%40firemount.mu%2FContacts&pag=0' ><img src='/webmail/img/fcontact.gif' width='16' height='16' border='0'>&nbsp;Contacts&nbsp;</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FDeleted+Items&pag=0' ><img src='/webmail/img/ftrash.gif' width='16' height='16' border='0'>&nbsp;Deleted Items&nbsp;(10)</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FDrafts&pag=0' ><img src='/webmail/img/fmail.gif' width='16' height='16' border='0'>&nbsp;Drafts&nbsp;</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FInfected+Items&pag=0' ><img src='/webmail/img/fmail.gif' width='16' height='16' border='0'>&nbsp;Infected Items&nbsp;</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FJunk+E-mail&pag=0' ><img src='/webmail/img/fmail.gif' width='16' height='16' border='0'>&nbsp;Junk E-mail&nbsp;</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FSent+Items&pag=0' ><img src='/webmail/img/fmail.gif' width='16' height='16' border='0'>&nbsp;Sent Items&nbsp;</a></li>
<li><a href='browse.php?actionn=folderPlus&x_2ko=a99b56&pmF ld=%7Esupport%40firemount.mu%2FPublic+Folders' ><img src='/webmail/img/minus.gif' width='16' height='16' border='0' alt='-' title=''></a><img src='/webmail/img/folder.gif' width='16' height='16' border='0'>&nbsp;Public folders&nbsp;</li>
<ul><li><img src='img/trpix.gif' width='16' height='16'><a href='contact.php?actionn=contactSearchOff&x_2ko=a99b56& amp;fld=%7Esupport%40firemount.mu%2FPublic+Folders%2FContact s&pag=0' ><img src='/webmail/img/fcontact.gif' width='16' height='16' border='0'>&nbsp;Contacts&nbsp;</a></li>
<li><img src='img/trpix.gif' width='16' height='16'><a href='browse.php?actionn=browseSearchOff&x_2ko=a99b56&am p;fld=%7Esupport%40firemount.mu%2FPublic+Folders%2FESET+Anti spam&pag=0' ><img src='/webmail/img/fmail.gif' width='16' height='16' border='0'>&nbsp;ESET Antispam&nbsp;</a></li>
</ul></ul>
</td>
</tr>
</table>
<p class='quotaInfo'><a href='quota.php'>Quota usage: 1%</a></td><!-- info table -->
<td valign='top' class='dialogMarginR'><script type="text/javascript" src="funcBrowse.js?v=f6f46ab2d97a229beccaa962ae856d6e"></script >
<table cellspacing='0' cellpadding='2' border='1' width='100%' class='browseTable' id='browseTable'>
<tr class='head'>
<td nowrap id='checkAll' width='1%'>&nbsp;</td>
<td nowrap width='1%'><a href='browse.php?pag=0&srt=3'>From</a></td><td nowrap><a href='browse.php?pag=0&srt=5'>Subject</a></td><td nowrap width='1%'><a href='browse.php?pag=0&srt=4'>Size</a></td><td nowrap width='1%'><a href='browse.php?pag=0&srt=99'>Received<img src='img/sortdown.gif' border='0' width='8' height='8'></a></td><td nowrap width='1%'>Action</td></tr>
<tr><td nowrap><input type='checkbox' name='uid[]' value='171'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>Mail Delivery System</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=171' >Delivery Status Notification (Failure)</a></td><td nowrap>6 kB</td><td nowrap>04:24 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=171' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=171' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=171&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=171' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='170'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>ansari</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=170' >LASER PROBLEM</a></td><td nowrap>10 kB</td><td nowrap>02:04 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=170' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=170' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=170&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=170' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='169'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>ashish</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=169' >FW: LASER PROBLEM</a></td><td nowrap>9 kB</td><td nowrap>02:02 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=169' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=169' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=169&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=169' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='168'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap title='recruit@icmauritius.com'>recruit...</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=168' >Job application</a></td><td nowrap>2 kB</td><td nowrap>12:52 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=168' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=168' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=168&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=168' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='167'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>Mail Delivery System</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=167' >Delivery Status Notification (Failure)</a></td><td nowrap>9 kB</td><td nowrap>12:47 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=167' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=167' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=167&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=167' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='166'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>Mail Delivery System</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=166' >Delivery Status Notification (Failure)</a></td><td nowrap>9 kB</td><td nowrap>12:39 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=166' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=166' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=166&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=166' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='165'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>sweety</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=165' >[no subject]</a></td><td nowrap>1535 kB</td><td nowrap>08:52 AM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=165' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=165' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=165&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=165' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='164'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>sangeeta@firemount.mu</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=164' >FW: uncut cord , denim and linen</a></td><td nowrap>60 kB</td><td nowrap>05/10/2010&nbsp;03:46 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=164' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=164' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=164&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=164' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='162'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>prem</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=162' >Emailing: Personal Hygiene</a></td><td nowrap>523 kB</td><td nowrap>05/10/2010&nbsp;03:38 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=162' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=162' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=162&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=162' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='163'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>prem</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=163' >Emailing: Personal Hygiene (1)</a></td><td nowrap>48 kB</td><td nowrap>05/10/2010&nbsp;03:38 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=163' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=163' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=163&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=163' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='161'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>Tehmina Shehryar</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=161' title='RE: WO016243 Firemount ASN'sneed to be corrected and re sent ASAP (i/o 9993/4 - po 0492617/0492626)'>RE: WO016243 Firemount ASN'sneed to be corrected a...</a></td><td nowrap>676 kB</td><td nowrap>05/10/2010&nbsp;02:10 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=161' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=161' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=161&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=161' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='160'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>Rajesh</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=160' >FW: Quote for Labels</a></td><td nowrap>445 kB</td><td nowrap>05/10/2010&nbsp;11:08 AM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=160' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=160' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=160&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=160' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='159'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>raj</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=159' >Pendrive and UPS</a></td><td nowrap>10 kB</td><td nowrap>05/10/2010&nbsp;09:51 AM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=159' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=159' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=159&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=159' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='158'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>sangeeta@firemount.mu</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=158' >FW: RE : CELIO STYLE JOKEV TOP SAMPLES</a></td><td nowrap>54 kB</td><td nowrap>05/08/2010&nbsp;02:57 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=158' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=158' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=158&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=158' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='157'><img src='img/mattach.gif' alt='A' title='' width='11' height='16'></td><td nowrap>ILIANA FIGUEROA</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=157' title='RE: WO016243 Firemount ASN'sneed to be corrected and re sent ASAP (i/o 9993/4 - po 0492617/0492626)'>RE: WO016243 Firemount ASN'sneed to be corrected a...</a></td><td nowrap>711 kB</td><td nowrap>05/07/2010&nbsp;11:31 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=157' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=157' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=157&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=157' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='156'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>stan@firemount.mu</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=156' >Re: Fw: vnc</a></td><td nowrap>5 kB</td><td nowrap>05/07/2010&nbsp;05:21 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=156' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=156' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=156&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=156' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='155'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>stan<_at_>firemount.mu</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=155' >Re: Fw: vnc</a></td><td nowrap>5 kB</td><td nowrap>05/07/2010&nbsp;05:21 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=155' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=155' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=155&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=155' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='154'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>Arvin Souky</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=154' >Re: new id</a></td><td nowrap>19 kB</td><td nowrap>05/07/2010&nbsp;05:00 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=154' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=154' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=154&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=154' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap><input type='checkbox' name='uid[]' value='153'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap>Arvin Souky</td><td><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=153' >vnc</a></td><td nowrap>3 kB</td><td nowrap>05/07/2010&nbsp;04:51 PM</td><td nowrap><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=153' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=153' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=153&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=153' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr><tr><td nowrap class='lastRow'><input type='checkbox' name='uid[]' value='152'><img src='img/space2.gif' width='11' height='16' alt=''></td><td nowrap class='lastRow'>vishesh</td><td class='lastRow'><a name='detailLink' href='detail.php?fld=%7Esupport%40firemount.mu%2FINBOX&u id=152' >FW: Delivery Status Notification (Failure)</a></td><td nowrap class='lastRow'>2 kB</td><td nowrap class='lastRow'>05/07/2010&nbsp;01:59 PM</td><td nowrap class='lastRow'><a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& reply=1&uid=152' ><img src='img/mreply.gif' title='Reply' alt='Re' border='0' width='16' height='16'></a>&nbsp;<a href='compose.php?fld=%7Esupport%40firemount.mu%2FINBOX& forward=1&uid=152' ><img src='img/mforward.gif' title='Forward' alt='Fw' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&x _2ko=a99b56&uid[]=152&actionn=browseSpam' ><img src='img/thumb_down.gif' title='Mark as spam' alt='Spam' border='0' width='16' height='16'></a>&nbsp;<a href='browse.php?fld=%7Esupport%40firemount.mu%2FINBOX&a ctionn=browseDelete&x_2ko=a99b56&uid=152' ><img src='img/mdel.gif' title='Delete' alt='Del' border='0' width='16' height='16'></a></td></tr></table>
<table cellspacing='0' cellpadding='2' border='0' width='100%' class='browseTableTail'>
<tr>
<td nowrap>Checked messages
<select name='actionn' style='width: 190px'>
<option value='browseMove'>Move&nbsp;to folder</option><option value='browseCopy'>Copy&nbsp;to folder</option><option value='browseMDelete'>Delete</option><option value='browseSeen'>Mark as read</option><option value='browseUnSeen'>Mark as unread</option><option value='browseFlag'>Set flag</option><option value='browseUnFlag'>Unset flag</option><option value='browseMSpam'>Mark as spam</option><option value='browseMNotSpam'>Mark as not spam</option><option value='composeForward'>Forward as attachment</option></select> <span id='newFld'><select name='newFld'><option value='~a@bc.com/INBOX'>INBOX</option><option value='~a@bc.com/Deleted Items'>Deleted Items</option><option value='~a@bc.com/Drafts'>Drafts</option><option value='~a@bc.com/Infected Items'>Infected Items</option><option value='~a@bc.com/Junk E-mail'>Junk E-mail</option><option value='~a@bc.com/Sent Items'>Sent Items</option><option value='~a<_at_>bc.com/Public Folders/ESET Antispam'>Public folders : ESET Antispam</option></select>
</span><input id='ok' name='detailMove' type='submit' value='OK'>
</td>
</tr>
</table></td></tr></table></form>
<script type='text/javascript'>function x_2r1() { x_2rr(false, 'browseSearchOn');x_2py(1, '');x_2pr("All",'', '0', 'uid');x_2rs('browseTable', 2); }</script>
</body></html>





i will disable my antivirus and then do a test. But according to you what setting might be doing this problem? please check and advise. thanks for your help.
  •  
freakinvibe

Messages: 1529
Karma: 60
Send a private message to this user
I meant the source of the mail, not the source of the web page. Obviously you are using the mini version of the Web Mail. In the mini version, just scroll down and click on "View Source" link (left click) at the bottom of the mail, just above the reply button.

Dexion AG - The Blackberry Specialists in Switzerland
https://dexionag.ch
  •  
kesh

Messages: 20
Karma: 0
Send a private message to this user
hello

i have just sent a mail, but in return i got a mail

Subject:able to synchronize a message!

An error occurred while synchronizing the "RE: FW: Hangtag-core" message to the server.

Kerio outlook connector wasn't able to send this message or synchronize it with the server.

please contact your system administrator.
Error:80004005

please help
  •  
kesh

Messages: 20
Karma: 0
Send a private message to this user
Hello

I have noticed that when i diasble my Node32 antivirus i get the complete information in the mail delivery failure, ex; the subject, the person to whom the mail didn't go. But when i enable it, there is no information at all, just a simple "Mail delivery Failure" notice. what to do to slove this problem? please help.

Thanks for your coperation.
  •  
kesh

Messages: 20
Karma: 0
Send a private message to this user
hello
Kindly find attached below the source code from the webmail

From: "Mail Delivery System" <MAILER-DAEMON<_at_>smtpauth.intnet.mu>
Sender: "Mail Delivery System" <MAILER-DAEMON<_at_>smtpauth.intnet.mu>
To: <a<_at_>bc.com>
X-Spam-Status: No, hits=1.4 required=5.0tests=AWL: -0.000,HTML_MESSAGE: 0.001,MSGID_FROM_MTA_HEADER: 1.495,RDNS_NONE: 0,TOTAL_SCORE: 1.496,autolearn=no
X-Spam-Level: *
Delivered-To: a<_at_>bc.com
Received: (qmail 15806 invoked by uid 399); 11 May 2010 12:59:09 -0000
Received: from unknown (HELO ironport2.opentransfer.com) (76.162.254.119) by mail38.opentransfer.com with SMTP; 11 May 2010 12:59:09 -0000
Received: from ironhosted2.intnet.mu (HELO smtpauth.intnet.mu) ([202.123.2.24]) by ironport2.opentransfer.com with ESMTP; 11 May 2010 08:59:07 -0400
Message-ID: <77dccb$3meg6e<_at_>iron.intnet.mu>
Received: from localhost by smtpauth.intnet.mu; 11 May 2010 16:59:06 +0400
X-Priority: 3
X-MSMail-Priority: Normal
Importance: Normal
MIME-Version: 1.0
Subject: Delivery Status Notification (Failure)
Date: Tue, 11 May 2010 16:59:06 +0400
X-EsetId: A209EC28B5774D68BD0FEC7CBE2C00
Content-Type: multipart/report;
report-type=delivery-status;
boundary="----=_NextPart_000_00AD_01CAF12E.03C1E9B0"
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3138

This is a multi-part message in MIME format.

------=_NextPart_000_00AD_01CAF12E.03C1E9B0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

The following message to <wrongaddress221<_at_>yahoo.com> was undeliverable.
The reason for the problem:
5.3.0 - Other mail system problem 554-"delivery error: dd This user =
doesn't have a yahoo.com account (wrongaddress221<_at_>yahoo.com) [0] - =
mta1140.mail.mud.yahoo.com"



__________ Information from ESET Smart Security, version of virus =
signature database 5103 (20100510) __________

The message was checked by ESET Smart Security.

http://www.eset.com


------=_NextPart_000_00AD_01CAF12E.03C1E9B0
Content-Type: message/delivery-status
Content-Transfer-Encoding: 7bit

Reporting-MTA: dns; smtpauth.intnet.mu

Final-Recipient: rfc822;wrongaddress221<_at_>yahoo.com
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [66.94.236.34]
Diagnostic-Code: smtp; 5.3.0 - Other mail system problem 554-"delivery error: dd This user doesn't have a yahoo.com account (wrongaddress221<_at_>yahoo.com) [0] - mta1140.mail.mud.yahoo.com" (delivery attempts: 0)

------=_NextPart_000_00AD_01CAF12E.03C1E9B0
Content-Type: message/rfc822
Content-Transfer-Encoding: 7bit

X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: AqMQAGDr6EspiPG8/2dsb2JhbACBPpAlhCeIH24Dun2FEASDOw
Received: from unknown (HELO firegdl.hopto.org) ([41.136.241.188])
by smtp1.intnet.mu with ESMTP; 11 May 2010 16:58:03 +0400
X-Spam-Status: No, hits=1.7 required=5.0
tests=AWL: -1.145,HTML_MESSAGE: 0.001,MIME_HTML_MOSTLY: 0.001,
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Received: from [192.168.1.202] ([192.168.1.202])
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for wrongaddress221<_at_>yahoo.com;
Tue, 11 May 2010 16:54:39 +0400
From: <a<_at_>bc.com>
Sender: <a<_at_>bc.com>
To: <wrongaddress221<_at_>yahoo.com>
Subject: test
Date: Tue, 11 May 2010 16:54:26 +0400
Message-ID: <243685a7-5114-43c6-81d2-449f9e6619fd<_at_>firemount.mu>
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xa4--kServer

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  •  
TorW

Messages: 769
Karma: 9
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kesh wrote on Wed, 12 May 2010 14:53

I have noticed that when i diasble my Node32 antivirus i get the complete information in the mail delivery failure, ex; the subject, the person to whom the mail didn't go. But when i enable it, there is no information at all, just a simple "Mail delivery Failure" notice.


The message source from webmail looks good, so you should exclude the Kerio Outlook Connector's local message store from virus scanning.

If you use the offline connector, look for a file called STORE.FDB and exclude the containing folder from realtime virus scanning.
  •  
robsik

Messages: 75

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kesh wrote on Tue, 11 May 2010 13:19
there is no subject at all when i get the mail delivery failure notice.

please check the mail below

-----Original Message-----
From: Mail Delivery System [mailto:MAILER-DAEMON<_at_>ironport.opentransfer.com]
Sent: Tuesday, May 11, 2010 12:50 PM
To: support<_at_>firemount.mu
Subject: Delivery Status Notification (Failure)



__________ Information from ESET Smart Security, version of virus signature database 5103 (20100510) __________

The message was checked by ESET Smart Security.


that all i have in the mail

I've worked with this problem last week. The problem was in NOD32. The customer has NOD32 v.3.x. When he has upgreaded to v.4.x the problem has disappeared. When you haven't rights to upgrade then you have to turn off Mail Scanning in NOD32.

I hope it helps you.

Robert
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