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Home » Kerio User Forums » Kerio Connect » Kerio Connect 7.1 Beta 3 - Sophos not starting (New Sophos Engine not starting)
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darrenhalprin

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I installed Kerio Connect 7.1 beta 3 and the new Sophos Engine does not start. When I try to start it manually I get the following message:

Engine Sophos failed to start: License not present or expired

Can anyone help with this please?

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Pavel Dobry (Kerio)

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We need more informations. Is it update or clean install. What license do you have?
Please send any feedback related the beta version to the correct email: kms-beta_.AT._kerio.com
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darrenhalprin

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I have a NFR license valid until December. I was running 7.01 and upgraded.

Please let me know if you require more information.
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Pavel Dobry (Kerio)

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Thanks. I found your NFR license in our systems. The NFR license has no antivirus subscription so it is not possible to use integrated antivirus with your NFR license.
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darrenhalprin

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So how do we fix this. It worked fine with McAfee.
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Pavel Dobry (Kerio)

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According to our update server, McAfee was not running either on your server before. Check your logs.
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