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James Bomb

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We have a problem with a third party application synchronizing with Outlook 2003. The application is throwing a MAPI error (ERwMapiException).

The following messages are written to Kerio Outlook Connector debug.log.

****** START ******  Common log has just started (KMS.KOFF
(1108){dbg}{mapi-provider} In .\MSProviderImpl.cpp:138 (MSProviderImpl::initialize)
[#1] (common)                                       MSProviderImpl object created
(1108){dbg}{mapi-interface} In MapiProvider\Utilities/UnknownImpl.h:113 (Utilities::UnknownImpl<class MSProviderImpl,struct IMSProvider>::queryInterface)
[#2] (common)                                        0x80004002 E_NOINTERFACE: class MSProviderImpl::QueryInterface() failed, iid = {05EB1EB9-E334-4EB7-AC4D-0BCEC7C6E0C1}
(1108){dbg}{mapi-interface} Start of MSProviderImpl::Logon
(1108){dbg}{mapi-provider} Start of Utilities::Support::runAsBesSupport
(1108){dbg}{mapi-provider} Start of Utilities::Support::runAsBesSupport
(1108){dbg}{mapi-provider} In .\Support.cpp:345 (Utilities::Support::runAsBesSupport)
[#6] (common)                                       Not running as BES support
(1108){dbg}{mapi-provider} End of Utilities::Support::runAsBesSupport
(1108){dbg}{mapi-provider} End of Utilities::Support::runAsBesSupport
(1108){warn}{mapi-provider} In .\MapiHelper.cpp:65 (Utilities::MapiHelper::getOneProp)
[#9] (common)                                        Missing property 0x3d010102
                                                     HRESULT: 0x8004010f MAPI_E_NOT_FOUND
(1108){dbg}{mapi-provider} Start of MSProviderImpl::flagForConfigDialog

Is there a solution for this?



[Updated on: Tue, 15 June 2010 13:47]


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Few days ago i got similar errors on a client pc, try this:

1. close outlook
2. goto c:\windows\system32
3. find mapi32.dll, rename it to mapi32.old
4. find fixmapi.exe in the c:\windows\system32 folder and run it

Then retry.

[Updated on: Tue, 28 September 2010 14:53]

James Bomb

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Thank you for your reply. I recently figured out what the problem was and still is. Every time we add a new appointment with a "strange" character in it, like éèëïåçê, the mapi error occurs. If we change these characters to normal letters then synchronization is working OK. So something is going wrong in the text conversion. We learned to deal with it but a proper solution would be great.



[Updated on: Wed, 29 September 2010 12:17]

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