Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » KerioMailServer service won't start

Messages: 2
Karma: 0
Send a private message to this user
Hi everybody,

I've installed the Kerio Connect trial on an XP SP3 box however since this is a existing XP install with several applications tested on it (including some tune & tweaking tools, a couple of firewalls and a couple of antivirus suites) one or more services Kerio depends on might have been disabled (read IS/ARE disabled).

When trying to start Kerio Connect I now get the error:

"Failed to start service "KerioMailServer", Code 1068"

Or when trying to start the service the Windows way (Services -> Kerio Connect -> start)

"Could not start the Kerio Connect service on local computer.
Error 1068: The dependency service or group failed to start"

I was wondering if any1 could tell me which windows services are required to run Kerio??

I know it's best to install it on a clean box or even switch to a linux box however for several reasons I'm unable to (re-)install any OS on this machine...

Thanks for your attention!!

Kind regards,


Messages: 769
Karma: 9
Send a private message to this user
The dependencies of/for a service are listed in the services applet. This is a Windows error, not something Kerio can control.

Messages: 1552
Karma: 62
Send a private message to this user
Check if the "NT LM Security Support Provider" service is started.

Dexion AG - The Blackberry Specialists in Switzerland

Messages: 2
Karma: 0
Send a private message to this user
Thank u guys, the nt lm service has been the problem. Turned it on and Kerio started without errors...

Previous Topic: Plesk 9.5 & Kerio
Next Topic: Can I Archive Individual Accounts?
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Nov 18 09:35:33 CET 2017

Total time taken to generate the page: 0.00451 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.