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Hi Everyone,

I just did a deployment for a company which has gone well except for a few minor problems. The most annoying one currently is a problem with Outlook that is very strange. Since changing one of the users to Kerio Outlook connector (from POP3) she's had a few problems.

First, when she clicks Reply to All in Outlook it automatically adds her own address to to the CC field. This is not standard behavior as I've tested it with Outlook through out the office and did not see it on any other Outlook.

Second, each user has an email address that is their as well as an alias that is lastname<_at_> For some reason, when this one user sends a message that is going back to other people inside of the company it adds both email addresses to the to field and delivers two copies of the message. This is also not standard behavior tested through the company.

Neither of these issues popped up until installing the Kerio Outlook connector and setting up her email to run through it.

I've searched the internet for similar examples and I've read about it happening when a company switches from POP to hosted exchange but have not found an example with Kerio (nor a solution on hosted exchange).

Any help would be greatly appreciated.


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To me, this really sounds like an Outlook issue and not a Kerio out Outlook Connector issue. Look at the user's address book, and all of Outlook's settings. If a new email is created and the inside recepient's address is typed by hand, does the recepient still get two emails, one to each address?
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