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roberte1342

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I have 4 Palm Pre devices on Kerio 7.0.2, just last week 2 of them started acting up about the same time, the other 2 are running fine. When a calendar event reminder starts the phone goes crazy displaying the same reminder over and over for infinity. The only way to stop it is to remove the battery. I have removed the exchange accounts on both, removed the devices from the user's account and re-added them, rebooted the server and did a forced fsck on all volumes.
When setting up the Palm it takes about 1 hour to remove, and 5 hours to complete the initial sync. After this it seems to work fine for a day or two then the same problem starts again. It is difficult to have prolonged access to these phones as they both belong to very busy CEOs.

3 devices are Palm Pre Plus on Verizon
1 device is the original Palm Pre from sprint

The ones with the problem are one each from Verizon and Sprint. The other 2 on Verizon do not have this problem.
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roberte1342

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Just want to update some more. I have opened a ticket with support and they are looking into it.
So far the problem as spread to all four Palm Pre devices in varying degrees.
The infinite reminder issue isn't infinite it can be a few to hundreds, and a forced power off from the hardware button can reboot.
Server reports several invalid synckey / forced resync for each device for varying folders, but usually all folders are forced to resync sometimes continuously and others intermittent (drains battery in a few hours, and user loses their data on the handset while waiting for the resync)
This is replicatable in the Palm Pre SDK emulator using versions 1.4.1 and 1.4.5
Accounts have been deleted off the server and recreated.
Server has been migrated from Linux to Windows to confirm problem still persists on a clean installation and different platform.
Seems to continue to deteriorate. Awaiting response from support, hopefully with some good news.


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