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mikeoje

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can somebode help me with this issue: just upgraded my kerio mail server to kerio connect. Now when mails are sent from the clients, the server shows that the mails have been relayed, but this mails does not get to the recipients. When the same mail is sent via webmail using the same address, the mails are relayed successfully and resiepient received them.
The server did not return any error showing the reason why the recipient are not getting the mails, it only displayed that the mail has been relayed successfully. Somebody should please come to my resque

[Updated on: Sun, 10 October 2010 00:26]


Michael NG
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robsik

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Some additional questions:
- what kind of AV are using on desktop?
- what mail-client are you using on desktop?
- are you using KOFF or KOC?
- are you talking about internal sending mail or outside your server?
- can you attache some logs?

Robert
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mikeoje

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Thanks for the prompt response.

straight to the questions you asked.


Some additional questions:
- what kind of AV are using on desktop? AVG Antivirus
- what mail-client are you using on desktop? Microsoft Outlook
- are you using KOFF or KOC? KOC
- are you talking about internal sending mail or outside your server? Talking about sending mails to clients outsjde
- can you attache some logs? below is the log requested:


[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <blueseasmaritime<_at_>yahoo.com>, Result: relayed, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <opslagos<_at_>blueseasgroup-ng.com>, Result: delivered, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <spr.h<_at_>angloeasterngroup.com>, Result: relayed, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <VRWV4<_at_>globeemail.com>, Result: relayed, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <adaniel<_at_>blueseasgroup-ng.com>, Result: delivered, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID: 4cac3f75-00000008, Recipient: <aobanoyen<_at_>blueseasgroup-ng.com>, Result: delivered, Status: 2.0.0

[06/Oct/2010 10:21:28] Sent: Queue-ID:


Michael NG
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robsik

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have you tried use KOFF? If I have right information Kerio would like to get out KOC... Try on one of these machine install KOFF and then tell what happend.

Robert
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