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DonMiguel

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Does Kerio Operator support dialing rule patterns for outbound trunks? Our SIP Provider requires E.164 format for outbound calls and we want to have 7,10 and international calls routing to different trunks. We currently run Asterisk which supports such things, but I'm not having any luck in Kerio...

[Updated on: Fri, 15 October 2010 19:24]

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Vladimir Toncar (Kerio)

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Hi,

After you create rules for incoming and outgoing rules using the wizard, you can add other prefixes for outbound calls and thus create exceptions, for example for international calls. You will need to set the number rewriting rules manually for the new prefix. See the attached picture for a simple example.

Does this answer your question?

Vladimir

index.php?t=getfile&id=2056&private=0

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DonMiguel

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Correct my if I'm wrong, but doesn't that force end-users to input outbound codes for each outbound trunk to use? If so, maybe your end-users are smart enough for that, but some that I deal with don't have enough sense to check if their machines are plugged in if they don't power up. We need dummy-proofing!

What we have with Asterisk is transparent to the end user. For instance, the end user dials 9 to reach an outside line and can dial both 7 digits (for local calls) or 10 digits (for long distance) and are able reach their destinations. In the background the system can tell if they dialed 9+XXX-XXXX or 9+XXX-XXX-XXXX or even 9+1+XXX-XXX-XXXX and thus route the call to whichever trunk would be required to complete the call (all three can use the same outbound trunk leaving only international calls routing over other paths).

Last thing an end-user wants to do is figure out which prefixes are needed for each path. Really hoping there's a way to do this! (or see an example of it in use like this cause I'm just not seeing it)

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Vladimir Toncar (Kerio)

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Hi,

In my example above, I assume that you will only tell your users one dial-out prefix: 9. If it is an international call (using "011" as the US access code for international calling), the dialed string will match the string "9011" because it is more specific and the call will be sent via "Voicepulse". Otherwise, the dialed string will match the shorter prefix 9 and the call will be sent to "sipgate".

Vladimir

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