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Home » Kerio User Forums » Kerio Connect » How to have a Kerio Admin user not using a mailbox? (Is there any way to have a dedicated admin user in Kerio Connect but not have them using a mailbox?)
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automatica

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Is there any way to have a dedicated admin user in Kerio Connect but not have them using a mailbox?

For instance, in a small company with 10 users, with an external IT support provider, it is advantageous to have a dedicated Admin user for Kerio Connect - one that isn't used for any one user's email account. In this situation, we'd need to get a 15 user license for Kerio as to have 10 regular users + 1 admin user, this is over the license count for a 10 user license.

I'd prefer not to use one of the regular users as the admin user - I don't want to know their passwords for example and I don't want to give one of their users full administrator access to the Kerio administration console, so it is better to have a dedicated admin user. This admin user, however, will never need to receive mail so doesn't need a separate mailbox.

Is there any way I can have an admin user who can log in to the admin console yet not take up one mailbox license?

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kai howells
automatica - specialist technical support for creative professionals
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ICT and Me

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That's not possible at this moment. And as far i know it won't be.
The "admin" account can be used to send system e-mail to.
A lot of ICT service providers will send those messages directly to there support e-mail or something els. But for internal use could this be usefull. Also can the "admin" be used to collect the e-mail that is filterd on virus,spam etc etc but isn't a threat. We use the admin box to do that kind of stuff.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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automatica

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I'm not doubting the usefulness of having an admin account that can receive mail and in most situations this is how I've got it configured - it'd just be nice in a smaller environment (say a 5 user site) to have the option to not be forced to use 20% of your mailboxes on an admin user that never uses mail.

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kai howells
automatica - specialist technical support for creative professionals
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Pavel Dobry (Kerio)

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It can happen in the future. So stay tuned.
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