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Home » Kerio User Forums » Kerio Operator » Ability to initiate outbound call via a URL (Integrate Kerio Operator with desktop applications to initiate a call)  () 1 Vote
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automatica

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I'd really like to see the ability to access a URL on the Kerio Operator server that will initiate an outbound call so that it can easily be integrated with desktop applications.

This would allow, for instance, calling a contact's number from your computer's address book.

An example would be to use curl to fetch:

http://operator.example.com/dial?action=initiatecall&fro m=10&to=1234567890&authkey={2BBD5EC1E07F405D8EDE17D0 8F6231C2}

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kai howells
automatica - specialist technical support for creative professionals
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eWhizz!

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Yes please. This would be very useful for my customers and a definite selling point, almost above all others. Everyone currently has a phone system, but one we can integrate with their computer Address Book would be great.

[eWhizz!]
all things bright and technical
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automatica

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One that can integrate with the Global Address Book in Kerio Connect would be better than fantastic... Smile

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kai howells
automatica - specialist technical support for creative professionals
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Vladimir Toncar (Kerio)

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Hi,

Integration of Connect's address book is in the plan.

Vladimir
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automatica

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It would be good if this URL was documented somewhere so that, for instance, one could write a plugin for Address Book on the Mac so that you can find a contact in your Address Book and through a popup menu ask Kerio Operator to call the number for you, or integrate it with a CRM system.

Maxo (an Australian VOIP provider) have an example Address Book Plugin that's written in AppleScript:

Essentially it gets the phone number, strips out all non-numeric characters and curls a url to get the VOIP system to place the call and transfer the call to your extension.

[Updated on: Tue, 02 November 2010 07:16]


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kai howells
automatica - specialist technical support for creative professionals
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