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Hello all,

I have a user on OS X (Tiger) with entourage 2008. This week he started getting the following error messages:

could not synchronize record <record> to exchange server <username>

We don't have an exchange server, so not sure why it's throwing that up. Anyway, I performed a quick search and noticed that other people had similar issues a couple years ago, but didn't see a resolution.

Anyone have any ideas why this is coming up?


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Same problem here, (30 months later) on Kerio 8.1.1 and Outlook 2011.

We get these when we open an other users folder (inbox)

any idea?
Pavel Špalek (Kerio)

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Quite a general problem. There can be problem with access rights. Or user mailbox was deleted and created again. Authentication changed from ldap to local database or vice versa.
Please send logs (

Pavel Špalek
developer - Kerio Connect

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the user is Administrator of the opened other user's Inbox.
the error is always the same:

-Could not synchronize record <record> to exchange server <other username>
-Request argument is empty
-Error code 19835

All users have this in this domain..
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