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nhoague

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Can someone tell me how to directly dial an extension, during the auto attendant script?

For example, "if you know the party's extension, dial it now." And the user would type in 15 on the phone, or *15, or something?
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Vladimir Toncar (Kerio)

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Hi,

You can dial a particular number as a part of the script. Dialing a number entered by the user is not possible now.

Vladimir
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nhoague

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Will this feature be implemented? It is really a necessity to be able to dial an internal extension directly. Even if it is in the 300's or 400's.
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Vladimir Toncar (Kerio)

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Hi,

This is in the plan for version 1.1/1.2

Vladimir
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nhoague

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macinfosys

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Any updates on if this feature will be in 1.1 instead of 1.2 ? This is a feature that is badly missed and some key clients refuse to even consider Kerio as a solution without this feature.

Well this and dial by name also is a factor for some.
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Vladimir Toncar (Kerio)

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Hi,

I increased the priority for this. It will be in Operator 1.1

Vladimir
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macinfosys

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Thank you! Do you have a BASIC estimate on when we might see 1.1 release ?
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nhoague

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Vladimir Toncar (Kerio)

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Hi,

The aim for Operator 1.1 is July 2011.

Vladimir
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macinfosys

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Thank you for the update and time table. Too bad it is going to be so long before 1.1 is released. There are some key clients we were hoping to switch over before a renewal of their existing system. Sad

Lets hope there will be a slew of option enhancements and upgrades that are missing from 1.0 that will appear in 1.1. Especially still being approx 4 months away from release.

Thanks again for the heads up.
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