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stoupajc

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Hello,

I report this in B5.

Some news for b6:
- tested plattforms:
1x Windows 7 Enterprise 64bit
2x Windows 7 Enterprise 32bit (2 fresh installed system, both virtualized, one Hyper-V, second Virtualbox)

Problem:
- cannot install Workspace
- I can reproduce this everytime.
- problem was in B5 and b6 no change.


kerio-workspace.setup.log:
=== Logging stopped: 7.10.2010 8:42:37 ===
MSI (c) (D8:5C) [08:42:37:558]: Note: 1: 1708
MSI (c) (D8:5C) [08:42:37:559]: Product: Kerio Workspace -- Installation operation failed.

MSI (c) (D8:5C) [08:42:37:562]: Windows Installer installed the product. Product Name: Kerio Workspace. Product Version: 1.0.897. Product Language: 1033. Manufacturer: Kerio Technologies Inc.. Installation success or error status: 1603.

MSI (c) (D8:5C) [08:42:37:568]: Grabbed execution mutex.
MSI (c) (D8:5C) [08:42:37:568]: Cleaning up uninstalled install packages, if any exist
MSI (c) (D8:5C) [08:42:37:574]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7.10.2010 8:42:37 ===


Attached Image:
new error in B6 at W732bit at virtualbox.


Jan Janecek
Network administrator
VOS a SPS, Jicin
http://www.vos-sps-jicin.cz
  •  
stoupajc

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Any news Kerio ? I want test it, but I can't !

Thanks

Jan Janecek
Network administrator
VOS a SPS, Jicin
http://www.vos-sps-jicin.cz
  •  
Jarda Snajdr (Kerio)

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Hello,

we still don't have any news: this is a unique bug that has been reported only once (by you) and we can't reproduce it.

Jarda
  •  
stoupajc

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Hi,

hmm, strange, because it was CLEAN installation W7 Enterprise CZ. Without ANY modification. (also tested at my W7 and other pc...32,64bit)
I install special virtual for test and immedeatelly after installation I try install workspace and .. .. still same error.

Jan Janecek
Network administrator
VOS a SPS, Jicin
http://www.vos-sps-jicin.cz
  •  
Jarda Snajdr (Kerio)

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OK, maybe the information about Windows 7 got lost somewhere and we tested on another Windows version. We'll have a look into this again.

Jarda
  •  
Kerio_jseda

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It looks like very strange, please can you check validity of Digital signature on the package that you are trying to install and if the signature is invalid can you download it again.
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