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Dmitrys

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Hello!

I am trying to reinstall Kerio Connect, Kerio Connector for Blackberry and Blackberry Enterprise Server Express under different Windows account. I've uninstalled everything and started from the scratch. However, I receiving the following error when trying to install Kerio Connector for Blackberry: "You cannot upgrade kerio connector for blackberry, because the initial installation was performed under different user account: <account name goes here>" and installation ends. How I can get rid of this stupid error? Thanks in advance.
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cmsdroff

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Hi Dmitrys,

I had same problem, the solution is as follows.

open up regedit and locate -

HKLM\SOFTWARE\Classes\AppID\{B2AA9516-5C35-4CF9-A44A-FA6A7AB C30EE}\

Locate the above key in the registry and remove the 'run as' element.

reboot the server and then follow the install guide.


Hope this helps
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Dmitrys

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Problem solved!

Thanks again!
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