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rbell

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I'm trying to activate a user on my BES Express, I've done 8 already, but it is not activating. The email from 'network<_at_>etp2111.etp.eu.blackberry.net' is delivered to the users inbox, however the activation is not taking place.
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Pavel Dobry (Kerio)

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Make sure the Kerio Connector for BlackBerry has the same version as Kerio Connect server.
Enable debug logging in Kerio account in the BlackBerry MAPI profile. Check the BES logs. If there is a problem, it should be there.

Personally, I think than BES is very over-complicated solution. Using ActiveSync is much easier and you get far less troubles. Debugging BES problems is a nightmare.
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rbell

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This is the error i am seeing in the server application log:

{user<_at_>mailbox.com} MAPIMailbox::OpenIPMSubtree - GetReceiveFolder (0x8004010f) failed

I am able to activate other users and the BES works fine otherwise, just this one user is not activating.

The BES is definitely over-complicated, but thats what the users want.
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