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Home » Kerio User Forums » Kerio Workspace » Unable to upload document (When I try to upload a document I get an error)
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Tim Heger

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Failed to upload 1 file.
Have you installed a correct certificate (if you are using secure connection over HTTPS)?


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Jarda Snajdr (Kerio)

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Hello Tim,

this error happens when the server SSL certificate is not stored in your local certificate store and is not marked as trusted. Make sure that the certificate is among your trusted certificate. I.e., that no certificate warnings are ever displayed by your browser.

Jarda

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Tim Heger

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I do not get any SSL errors when logging into the site or when using it - only when I try to upload a document or image. Any other ideas?
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Jaromir Obr (Kerio)

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Hello Tim,
are you using web browser on Linux ?

Jaromir Obr
Senior Tester
Kerio Technologies
............................................
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spl_by

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Hello, I have the same problem. Use http, web browser Firefox 3.6 on WinXP. Error:
Failed to upload 0 file.
Have you installed a correct certificate (if you are using secure connection over HTTPS)?
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vasya_krg

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I have same problem too... Sad
sertificate = hostname and activated, but not work.. help !
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vasya_krg

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if login from https on 443 port:
Failed to upload 1 file.
Have you installed a correct certificate (if you are using secure connection over HTTPS)?

if login standart 80 port

Failed to upload 0 file.
Have you installed a correct certificate (if you are using secure connection over HTTPS)?
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vasya_krg

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please update your build version to 1.0.0 beta 8 build 1267
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worm6666

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Today installed latest build 1.0.0 beta 8 build 1267 and still cannot upload from FireFox browser - 3.6.13. - from client station.

On the "server" pc it is possible...
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worm6666

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strange - now I tested it from client station, and from IE 8 it works very well - upload of multiple or single files sucessfull...
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vasya_krg

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try reinstall sertificate, activate and reboot server...
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vasya_krg

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you update version or new clean install ?
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worm6666

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clean install... and, give short description how to reinstall certificate... thx
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vasya_krg

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in the admin panel -> configuration -> sertificates:

1) create new sertificate
2) activate new sertificate
3) delete old
4) reboot server (may be restart services Kerio workspace)
scottdube

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I'm having the same issue with Firefox but it works with IE
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