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nhoague

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Hello,

Seems every 12 hours our SIP phones can't call out. We get a Forbidden message. Like this:

[03/Feb/2011 07:50:29] Feb 3 07:50:29 kerio asterisk[2074]: WARNING[2100]: chan_sip.c:12341 in handle_response_invite: Received response: "Forbidden" from '"Main Office" <sip:101<_at_>208.73.146.95>;tag=as01ddca48'

If I make an inbound call, then all is ok. What causes this and how can I correct it?

Thanks.
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Vladimir Toncar (Kerio)

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Hi, c

Can you send me your Support Information file from the System Health screen? What is the SIP server you are connected to?

Vladimir
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nhoague

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Found the problem. My SIP provider requires that User ID differs from the phone number option to be checked so it can authenticate for outbound calls. Works fine now!

Only problem (very minor) is that the call logs show the user id and not the phone number dialed INBOUND. But as long as I can make and receive calls, im not worried about that.
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Vladimir Toncar (Kerio)

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Hi,

The problem with user id should be fixed in 1.0.1

Vladimir
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