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nbgrant

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I've noticed lately - when restarting KC 7.1.3 - that my warning log fills up with a bunch of....

[03/Feb/2011 11:46:27] Message index in folder ~user<_at_>domain.com/#deleted is corrupted. Recovering index with redo log from indexlog.fld.
[03/Feb/2011 11:46:27] Message index in folder ~user<_at_>domain.com/#deleted successfully recovered (1 items changed).


It can be any user, any domain, any folder. It's got me a bit spooked.

Does this require me renaming the index.fld or it this "successfully recovered (# items changed)." message indicating it has resolved the issue?
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dmesser

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Same here. Any resolution to this?
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Pavel Dobry (Kerio)

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I recommend to upgrade to latest Kerio Connect 7.2.3. In Kerio Connect 7.1.x the shutdown process on some systems could take a while and this can leave some files unfinished. The message requires no action as it successfully recovers the data. However, upgrade is recommended.
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ambrotos

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Ever since upgrading to 7.4.0 recently (from 7.3.1) I've begun noticing this warning constantly. It happens for multiple users on multiple domains, several times per hour. I've tried shutting down the service and executing the command:

find . -name 'index.fld' -exec rename 's/\.fld$/\.bad/' {} \;


in order to try to trigger a rebuild all of the index files, as suggested in your online manual, but the problem recurs with no apparent effect.

There doesn't appear to be any impact from a user's perspective, as I'm not getting any complaints of missing emails or anything, but errors involving index corruption worry me. I'm running on Ubuntu 10.04 LTS.

Any suggestions?

-A
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support@KNOCKinc.com

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I'd like to chime in. We're seeing this, too. And on Ubuntu 12.04, x86, in a VMware vSphere 5 environment. I have been trying to fix some iCal performance issues and ran across an entire civilization of these messages in the Warning log. They may become sentient, which is always a serious problem, so I'd like to know how I can squelch them. Plus, who knows if they're playing a role in our calendar data performance issues?
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zebby

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Just to chip in - we are seeing a lot of this too using KC 7.4.3
I would say that it seemed to appear with the upgrade to 7.4.0
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gavind

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This has been months already, I mean for this issue. Has anyone got fix or work around on this yet?

[Updated on: Sat, 13 April 2013 01:30]

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Vicky

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Hi Gavin,

The message you see in the warning log is nothing to worry about. This shows that Kerio has detected a bad index file and is correcting it, so there is nothing really to fix as index files can become corrupt for many reasons but the message in the error log shows that Kerio is function correctly and fixing the problem.

All the best,
Vicky
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