Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » Recovering Missing folder contents

Messages: 356
Karma: 14
Send a private message to this user
I just had someone ask me to look for and restore their Sent Items folder which was missing all messages prior to 26 Jan 2011.

I restored to an intermediate disk the .eml files, then proceeded to copy them into the #msg folder.

I renamed index.fld to index.bad. The server rebuilt the index file (successfully?).

The missing messages are not appearing in Entourage or Webmail.

It would appear that the messages have been missing for a while as I'm not finding them in the KC backup zip files for the last couple of weeks. The missing messages aren't in Deleted Items or #deleted.

This is where I wish there was a better tool than KMSrecover and that I could direct it to restore to a "new" volume.

I'd like to know what I need to do to get the restored messages visible.



Messages: 82
Karma: 0
Send a private message to this user
If you're manually copying the restored .eml files to the directory and are still not seeing the file within an email client I'd guess the index rebuild didn't work. Was the server stopped before you renamed index.fld?
Previous Topic: How to make Kerio web email pass the PCI check?
Next Topic: $agent_index
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sat Nov 18 15:18:10 CET 2017

Total time taken to generate the page: 0.00408 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.