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sbergin

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We have recently setup Operator server in our office with snom phones. Everything was working well so we decided to move the server to our data center. Our phones can no longer register with the Operator server, apparently due to issues with UDP and NAT. It seems that Control could possibly be updated to properly deal with these SIP UDP packets? Is there any chance that Kerio can update Control to be able to work together with Operator in this way? Or, and this is really a question for the Operator team, can Operator be made to use TCP as well as (instead of) UDP?
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sbergin

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I understand this can be addressed from the Operator side. But it could also just as easily be addressed within Control. How difficult would it be to setup STUN in Control? Seems to me that if this is a common problem with IP phones, Kerio would benefit by making their products easily interface with one another. A preconfigured traffic rule geared specifically for Operator-registered IP phones would be a nice feature to ease integration...
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Pavel Dobry (Kerio)

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Kerio Control does support SIP protocol. The main issue is that Operator currently does not support deployment behind NAT (either phones or the server).
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