Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » forward email looses attachment
  •  
sloker

Messages: 6
Karma: -1
Send a private message to this user
When I forward specific email which is stored in public folder and contains attached PDF file (I can access or save it), attachment is never included in forwarded message.

I use webmail on Chrome
  •  
d.

Messages: 169
Karma: 0
Send a private message to this user
Do you have any restricted attachment types on your Kerio box?

Cheers,
D.

  •  
sloker

Messages: 6
Karma: -1
Send a private message to this user
Attachment filter is checked for .com, .exe, .bat, .vbs
if this is what you mean

Are there more options available for attachments?

Regards,

T
  •  
d.

Messages: 169
Karma: 0
Send a private message to this user
Hi there.

Try turning the attachment filter off, and see what happens when dealing with that message.

Also, look at the raw message source, and see if you can see what is 'different' ('special'?) with this message that won't forward properly.

Cheers,
D.

  •  
sloker

Messages: 6
Karma: -1
Send a private message to this user
I have tried with attachment filter off and it does not help.
I can save attachment, attach it to new mail and it is sent without problems.
Only forwarding of original message does not work. This problem is happening only to some emails and is repeatable, other emails (also with PDF attachments) are forwarded without problems.

Source of message looks something like this (I hope I removed all specific data Smile):

Return-Path: <xxx.xxx<_at_>xxx.com>
X-Spam-Status: No, hits=0.0 required=5.0
tests=AWL: 0.047,RDNS_NONE: 0,TOTAL_SCORE: 0.047,autolearn=ham
X-Spam-Level:
Received: from xxx.xxx.com ([a.b.c.d])
by yyy.yyy.com (Kerio Connect 7.1.4)
(using TLSv1/SSLv3 with cipher AES256-SHA (256 bits))
for yyy.yyy<_at_>yyy.com;
Thu, 31 Mar 2011 11:02:58 +0200
Received: from [a.b.c.d] (port=64725 helo=xxx.xxx.com)
by xxx.xxx.com with esmtps (TLSv1:AES128-SHA:128)
(Exim 4.69)
(envelope-from <xxx.xxx<_at_>xxx.com>)
id 1Q5DkI-0007Ik-26
for yyy.yyy<_at_>yyy.com; Thu, 31 Mar 2011 11:00:50 +0200
Received: from EXCHANGE-1.xxx.com ([......]) by
CAS-1.xxx.com ([...]) with mapi id 14.01.0270.001;
Thu, 31 Mar 2011 11:00:50 +0200
X-CTCH-RefID: str=0001.0A0B0201.4D9442C2.02A0,ss=1,vtr=str,vl=0,fgs=0
From: xxx.xxx<_at_>xxx.com
To: yyy.yyy<_at_>yyy.com
Subject: FW: PDF nach MAIL Filter
Thread-Topic: PDF nach MAIL Filter
Thread-Index: AQHL733Vu8VwqshZgEuOaCAoO/Gka5RHJf9A
Date: Thu, 31 Mar 2011 09:00:49 +0000
Message-ID: <12A2FC59F2F2B74797153612F5B9AE170BB89B40<_at_>Exchange-1.xxx.com >
Accept-Language: cs-CZ, de-DE, en-US
Content-Language: cs-CZ
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [a.b.c.d]
Content-Type: multipart/mixed;
boundary="_002_12A2FC59F2F2B74797153612F5B9AE170BB89B40Exchange1xxxd_ "
MIME-Version: 1.0

--_002_12A2FC59F2F2B74797153612F5B9AE170BB89B40Exchange1xxx_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable



=20
Xxxx Xxxx=E1
sales
=20
____________________________________________________________ ____
=20
=20
=20
=20
=20

-----Puvodn=ED zpr=E1va-----
Od: root [mailto:xxx<_at_>xxx.com]=20
Odesl=E1no: 31. brezna 2011 10:17
Komu: xxx
Predmet: PDF nach MAIL Filter

Ihr gewuenschtes PDF Dokument

--_002_12A2FC59F2F2B74797153612F5B9AE170BB89B40Exchange1xxxd _
Content-Type: application/pdf; name="xxx.pdf"
Content-Description: xxx.pdf
Content-Disposition: attachment; filename="xxx.pdf"; size=65468;
creation-date="Thu, 31 Mar 2011 08:30:03 GMT";
modification-date="Thu, 31 Mar 2011 08:30:03 GMT"
Content-ID: <1DEB80FA173E834EAC38E6303A5F6DD1<_at_>xxx.com>
Content-Transfer-Encoding: base64

JVBERi0xLjMKJcfsj6IKNSAwIG9iago8PC9MZW5ndGggNiAwIFIvRmlsdGVy IC9GbGF0ZURlY29k
ZT4+CnN0cmVhbQp4nO1dW5MUtxWuvM6v6Een4hG6X3hKDOTilG3Am7iSlxQG Y24LIRBs/7L8OldZ
arV6Wquve8/Mzm4mpIuXrW90OTr3I6nF244zbjue/pU/Hp9v3m5uPXTd9+82 bzthne7hoHnnbPCM
...
...
MDAwMDA2NDE4MiAwMDAwMCBuIAp0cmFpbGVyCjw8IC9TaXplIDQyIC9Sb290 IDEgMCBSIC9JbmZv
IDIgMCBSCj4+CnN0YXJ0eHJlZgo2NDU0OQolJUVPRgo=

--_002_12A2FC59F2F2B74797153612F5B9AE170BB89B40Exchange1xxxd _--
  •  
yukiomishima

Messages: 185
Karma: -2
Send a private message to this user
just started experiencing the same problem

kerio 8.2.0... client using latest build on outlook 2011 on a mac

is there a fix for this?

thanks

yukioMishima
  •  
Breur

Messages: 3
Karma: 0
Send a private message to this user
It happens to us also, it is not always, but sometimes and it are forwarded emails with PDF attachments in it.
  •  
Travis431

Messages: 19
Karma: 0
Send a private message to this user
This happens to us also. Mainly with .wav files. If they are forwarded from the desktop the attachment disappears, but if they are forwarded from the iphone they work.

  •  
Breur

Messages: 3
Karma: 0
Send a private message to this user
I have the same problem with PDF files, i opened a bugfix ticket
  •  
Pavel Špalek (Kerio)

Messages: 287
Karma: 37
Send a private message to this user
Please can somebody post a sample of such failed message from the message store? The original one, not forwarded. Thanks.

Pavel Špalek
developer - Kerio Connect
  •  
Breur

Messages: 3
Karma: 0
Send a private message to this user
One message that should have the PDF in it, but has not. The other EML was too big to upload to this forum.

  • Attachment: 000001a3.eml
    (Size: 34.88KB, Downloaded 131 times)
Previous Topic: Kerio connect vs. ActiveSync
Next Topic: Orphaned folder in OSX mail.app after calendar sharing
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Sun Oct 22 13:50:09 CEST 2017

Total time taken to generate the page: 0.00534 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.