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pstrooij

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Last friday we've had errormessages about difference conflicts between public folders on the server and in KOFF. To resolve those errors, our uses cleared the local cache from KOFF.

Since the clear of the local cache 2 users have the issue that the KOFF icon in the taskbar continually is connected/disconnected with popup balloon that KOFF is syncing.

For other users (for example myself) there were no problems after clearing the local cache.

We are using Kerio Connect 7.1.4 on a WinVista Professional 32-bit PC (mailserver) and KOFF 7.1.4 with Outlook 2010 32-bit clients on our laptops.
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pstrooij

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Does nobody have an idea what is happening here?
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pstrooij

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The following 2 messages appears continue on the users laptop.

Local KOFF debug log on laptop of user says:


[13/04/2011 13:44:14.828](5608){err}{communication} In .\Communicator.cpp:281 (Communicator::checkAndLogResult)
[#1485] (B15E) Exception of class HResultException: .\HttpConnection.cpp(126), HttpConnection::checkStatus:
0x80042013 KOFF_E_REQUEST_FAILED (Request info: Download hierarchy store=#public<_at_>provelu.nl/__keriomapi__STORE ipmRootPar=noIpmRoot) (Response info: status = 404 Not found)

[13/04/2011 13:44:15.123](1144){err}{mapi-interface} In .\MSProviderImpl.cpp:573 (MSProviderImpl::SpoolerLogon)
[#1486] (B15E) Exception of class HResultException: .\StoreInitializersImpl.cpp(273), PublicStoreInitializer::createMissingFoldersInStore:
0x8004010f MAPI_E_NOT_FOUND
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