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Bryan at Deneb

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I have recently had clients asking why new messages are not displayed in the Webmail list view. For example, when a user leaves Webmail open, they see that the unread message count for the Inbox does increase but those new messages do not appear in the message list unless they refresh the display.

I have noticed this on multiple platforms and browser versions.

Has anyone else noticed this and can something be set so that both the unread message count next to the Inbox folder and the actual message list update?

Thank you,

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