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As an experiment, I bought a Pogoplug Pro (it was under $50, I couldn't resist). Looks like a neat way to do remote filesharing, but unfortunately it doesn't see out from behind the Control Box I have installed. I know it needs access to http and https, along with UDP 4365, so I gave it a lease on an address and then took that address and created a rule allowing it full access to those services and port, with the inspector turned off. No luck so far.

I had a similar issue with my TiVo right after I first installed the Control Box, and finally I gave up and stuck them outside the firewall right on the cable router's built-in switch (Kerio support, while well-intentioned, wanted me to use a hub and a packet sniffer, and I just didn't have the time or energy for that). I'm hoping to not have to go that far for the Pogoplug!

Anybody have any guidance or advice on this quest of mine?

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Make sure your rule is on top of the list. The firewall rules are read top down, so if it's to low it might conflict with another rule.

What you could do to start analyzing the problem is in the 'debug' log check the option to log "packets dropped for some reason". Note that this creates allot of log so only do it briefly when testing the connection of the Pogoplug Pro. If Control is dropping something you should see it back though, including the reason why it's dropped.

If that doesn't work or if you need any further advise or assistant its best report it through the 'contact technical support button' in your web/admin interface. This will bring your information to the technical support engineers of Kerio Technologies.

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I gave up with the PogoPlug. The Kerio just hates it. If you do find a solution, please let us know as well!

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I finally got my TiVo working with the help of the folks in Engineering. I had to disable the packet inspection for just the individual device in the firewall with a rule that looks like:

Name: TiVo
Source: [IP of the TiVo]
Destination: Internet Interfaces
Service: Any
Action: Allow
Translation: NAT, Balancing per Host
Inspector: NONE

That last part is crucial for the TiVo, which apparently uses non-standard HTTP requests.

Hat tip to Scott for helping me figure this one out.
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