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iTinyK

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Beta Team

Some Bugs I have found in RC 1 build 3659

Provision

I have a Polycom IP 335; when I provision it my display name is my ext number. Before it would show my name on the LCD now it just has my Ext.


Ring Rules


Call routing - Main number points to ext 21 and fallbacks to ext 22.

Ring Rules: My user has ext 21 and my mobile number. What happend before RC1 was if you called the main number it would call 21 then would try find my mobile. Wich worked great. Smile

Now if you ring the main number it wil call Ext 21 then it will use the fall back ext from Call Routing and will not call the mobile number. Sad

Things to add

Ring Group - Fall back to a PSTN number or Mobile, currently can only fall back to an Ext.
Ring Group - Group Voice Mail.
Call routing - Fall back to a PSTN number or Mobile.
Integrate with kerio Connect - Secure IMAP.


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Vladimir Toncar (Kerio)

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Hi,

Thanks for your feedback.

Regarding Polycom phones, we removed the user name because many Polycom models show just a very short display name (despite the large display). That's why we show just the extension number. [If anyone has a idea how to force the phones to display longer strings, let us know.]

We will try to reproduce the issue with ring rules.

Regarding the integration with Kerio Connect, IMAP/TLS is being used. In the future, we would like to modify the module so that it chooses IMAP/SSL or IMAP/TLS based on what is available.

Vladimir

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Vladimir Toncar (Kerio)

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Hi,

Can you post or send me a screenshot of your Call Routing screen?

Thanks,
Vladimir
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milles2121

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I have the same issue or similar, anytime someone dials a direct dial number. It routes straight to the fallback number and never forwards to voicemail. So effectively every direct dial number is getting routed to the main number which is set as fallback.
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ICT and Me

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Ringgroups can already set to dial out to outside extension.
Kerio CZ has this already made possible.
Also it's possible to make one extension to provide only voicemail.
When you look in Dialplan you see how to call direct voicemail.
example: Extension 100 (voicemail) gets direct voicemail callnumber 5100
So Ringgroup fallback to 5100 (to voicemail)

We have test this. Because one of our customer wants that.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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Vladimir Toncar (Kerio)

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@milles2121,

Can you send me your supportInfo.txt file to vtoncar _at_ kerio _dot_ com ?

Vladimir
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