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Home » Kerio User Forums » Kerio Operator » Calls out to Interactive Menus (My selections do not get acknowledged when I call interactive menu)
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GazzaBot

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Hi,

When we call out via Operator (ISDN line) and reach an interactive menu our selections do not get accepted - this is on softphone (X-Lite) and hardphone (Grandstream).

If I test to Telkom in SA on 10217 and press for eg. 1 I just get told that I have made an invalid selection.

Is this a know issue or is there a setting I need to adjust in Operator Admin?

Thanks
G
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Vladimir Toncar (Kerio)

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Hi,

DTMF should work out of the box on both SIP and digital telephony cards. Which of the supported Digiums cards do you use? TE122 or B410P?

Vladimir
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GazzaBot

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Hi Vladimir,

We have the B410P
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