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Home » Kerio User Forums » Kerio Connect » POP3 MAIL DOWNLOADING BUT NOT Arriving INBOX (POP3 MAIL DOWNLOADING BUT NOT Arriving INBOX)
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moomo

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Hello,

I am using Google Mail and downloading emails from POP3 sometime and set download for every 1 minute, and its downloading mail fine, but sometime it deliver EMAILS in my KERIO INBOX and sometime it wont so I am confuse if there is something wrong with KERIO or what is really happening, I will appreciate any help you can provide.

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I love Kerio Connect - Please IMPROVE your webmail .
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moomo

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Any one who can update me on this.

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I love Kerio Connect - Please IMPROVE your webmail .
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Kedar

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Hi,
it can be caused e.g. because it's identified as spam, or it's delivered to another user by POP3 rules you set or it's processed by some mail filter
I suggest enable "Message delivery" debug modules to see more:
go to debug log -> right click in the log are -> from context menu select action "Messages..." -> enable modules under "Message delivery" (ie. Queue processing, Remote POP3 Download... etc.) and probably "Spam Filter" module.
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moomo

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Hello,

I did that I see message is not been delivered to my local mailbox it is checking the MAIL From POP3 but message is just not getting delivered please see the logs.


[11/Jul/2011 08:24:10][3218] {pop3c} Receiving mail from POP3 accounts...
[11/Jul/2011 08:24:10][3218] {pop3c} Processing account 'user@GMAIL.COM' on 'pop.gmail.com' >> user<_at_>localmailbox.com.
[11/Jul/2011 08:24:10][3218] {pop3c} Opening mailbox, authentication: APOP
[11/Jul/2011 08:24:10][3218] {pop3c} Sending USER command
[11/Jul/2011 08:24:10][3218] {pop3c} Received USER reply: +OK send PASS
[11/Jul/2011 08:24:10][3218] {pop3c} Sending PASS command
[11/Jul/2011 08:24:11][3218] {pop3c} Received PASS reply: +OK Welcome.
[11/Jul/2011 08:24:11][3218] {pop3c} Sending STAT command
[11/Jul/2011 08:24:11][3218] {pop3c} Received STAT reply: +OK 0 0.
[11/Jul/2011 08:24:11][3218] {pop3c} 0 messages (0 bytes).
[11/Jul/2011 08:24:11][3218] {pop3c} Sending QUIT command
[11/Jul/2011 08:24:11][3218] {pop3c} Received QUIT reply: +OK Farewell.

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I love Kerio Connect - Please IMPROVE your webmail .
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Kedar

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It didn't downloaded any message:
Received STAT reply: +OK 0 0.
0 messages (0 bytes).


so there cannot be delivered any message to local mailbox Smile
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moomo

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But there was messages I sent from my hotmail to my GMAIL, KERIO DID DOwnload those messages but not delivering to local mailbox within KERIO, thats what I dont understand.

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I love Kerio Connect - Please IMPROVE your webmail .
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moomo

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I have sent about 10 messages from HOTMAIL to GMAIL and all of them were downloaded as you can see them as UNREAD but none of them got delivered to KERIO LOCAL MAILBOX>

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I love Kerio Connect - Please IMPROVE your webmail .
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Kedar

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It's possible but in this case you didn't send right log. Smile
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