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Home » Kerio User Forums » Kerio Control » Pitney Bowes Postage Meter issue (Cannot connect through Kerio)
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comtech123

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I have a couple of customers with new Pitney Bowes machines that will not connect through a default Kerio Control installation. PB has asked me to make sure ports 21, 80 and 443 are open and they of course are. I can go to any secure site, regular site and download from FTP easily but the postage meter still will not work. I've examined the logging and cannot find any rejections of any sort. I'm at a loss as to why this thing will not connect. Could anyone offer some advice on how to get this cursed postage meter to work?
They actually have a test site to determine if web content filtering is causing the problem. That is one test we can actually pass ok.
Thanks in advance!
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styson

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I don't have a solution for you but I had a client with one of those machines and could never get it to work through a DD-WRT based firewall, an Untangle UTM and even without a firewall. Just went back to using the modem connection. A much cheaper alternative is to use stamps.com and small usb label printers and dump PB altogether.
Twisted Evil

Have you tried disabling all proxies including the transparent? I've run into some sites that don't like any kind of proxy at all.
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ICT and Me

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Hi guys,
Could it be that the systems must get direct response?
I mean mabye the ports must be both way open. Try to redirect those ports to one system or make a rule for those system with a Full Cone NAT. not prefferable but maybe the solution.

Good luck

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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comtech123

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Thanks for the info. We'll play with it some more. Just for kicks we did try running it behind a Microsoft ISA that also happened to be double natted behind a hardware firewall. Believe it or not it worked perfectly. There is something special about the Kerio Firewall that is not Pitney Bowes friendly.
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