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ElliotS

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Hey,

I just upgraded from Snow Leopard to Lion and the Kerio VPN Client keeps crashing. Actually it doesnt even open.

Is there any work around at the moment? My company makes every employee connect to the VPN client to connect to the servers.
Cant really do my job without it now.

I tried to set it the vpn connection without the kerio tool through network preferences but that didn't work either.

Any help?

Thanks in advance,

Elliot
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milles2121

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I have the same issue the VPN client crashes repeatedly in a endless reopen loop.
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amolinari

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same problem here: does anyone knows if it's possible to connect to kerio vpn server without the client but only with the native osx client ?
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AntonY

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After upgrading to Lion Kerio VPN client crashes, i've tried ver. 6.7.1 & ver. 7.1.2 - the same behaviour.
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secas

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I have same problem. KVP 7.1.2 and Lion does not working. Mad
Please send any news
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glenru

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I have same problem. I can't to upgrade to the Lion my 12 Macs because I need the Kerio VPN. I'm very angry! Mad
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Pavel Dobry (Kerio)

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Have you tried new RC version of Kerio VPN client? http://www.kerio.com/betas/control

[Updated on: Mon, 25 July 2011 10:24]

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amolinari

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thank you, right now it works! Razz
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secas

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glenru

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thanks, now it works
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Christophe Rahier

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Hi,

I installed this version, it works but only once.

If I close my VPN session and try to connect once again, I can see "VPN: checking certificate" but no more connection!

Thanks for your help.

Regards,

Christophe
  •  
Martin Kuchar (Kerio)

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Hi Christophe,

could you provide us logs so we can investigate it?
They are located at /usr/local/kerio/vpnclient/logs and in console (Applications -> Utilities -> Console) where you can filter important messages using string 'kvpn'.

Thank you,
Martin

Martin Kuchar
Control Clients Team Leader
Kerio Technologies
  •  
Christophe Rahier

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Hi Martin,

Here's the content of my log. Thanks for your help.

Christophe

27/07/11 15:38:37,765 KVpnClientAgent: KVpnClientAgent(): awakeFromNib
27/07/11 15:38:37,775 KVpnClientAgent: KVpnClientAgent(): authorizationViewDidDeauthorize()
27/07/11 15:38:37,779 KVpnClientAgent: Certificate(): init()
27/07/11 15:38:37,779 KVpnClientAgent: Utils(): init()
27/07/11 15:38:37,780 KVpnClientStatus: KVpnClientStatus(): awakeFromNib()
27/07/11 15:38:37,780 KVpnClientAgent: Utils(): startMultithreaded()
27/07/11 15:38:37,781 KVpnClientAgent: VpnCfg_Wrapper(): init()
27/07/11 15:38:37,781 KVpnClientAgent: Utils(): thread()
27/07/11 15:38:37,782 KVpnClientAgent: VpnCfg(): init()
27/07/11 15:38:37,782 KVpnClientAgent: VpnClientControl_Wrapper(): initWithObject()
27/07/11 15:38:37,783 KVpnClientAgent: VpnClientControl(): initWithObject()
27/07/11 15:38:37,784 KVpnClientAgent: VpnClientControl(): initWithObject(): logs created.
27/07/11 15:38:37,785 KVpnClientAgent: svc.ip address: 127.0.0.1
27/07/11 15:38:37,785 KVpnClientAgent: VpnClientControl(): initWithObject(): rpc client created.
27/07/11 15:38:37,798 KVpnClientStatus: KVpnClientStatus(): authorizationViewDidDeauthorize()
27/07/11 15:38:37,799 KVpnClientAgent: VpnClientControl(): initWithObject(): VpnClientControlClass created.
27/07/11 15:38:37,799 KVpnClientStatus: Certificate(): init()
27/07/11 15:38:37,800 KVpnClientStatus: Utils(): init()
27/07/11 15:38:37,800 KVpnClientAgent: VpnStatus(): initWithData()
27/07/11 15:38:37,800 KVpnClientStatus: Utils(): startMultithreaded()
27/07/11 15:38:37,800 KVpnClientAgent: KVpnClientAgent(): processVpnStatus(): engineStatus=Disconnected, vpnId=0, server=, port=0, username=, persistent=NO, owner=NO, owningUser=NO, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 15:38:37,801 KVpnClientAgent: Certificate(): closeTrustPanelIfOpened()
27/07/11 15:38:37,801 KVpnClientStatus: VpnCfg_Wrapper(): init()
27/07/11 15:38:37,801 KVpnClientStatus: Utils(): thread()
27/07/11 15:38:37,802 KVpnClientAgent: VpnStatus(): dealloc()
27/07/11 15:38:37,802 KVpnClientStatus: VpnCfg(): init()
27/07/11 15:38:37,803 KVpnClientStatus: VpnClientControl_Wrapper(): initWithObject()
27/07/11 15:38:37,804 KVpnClientStatus: VpnClientControl(): initWithObject()
27/07/11 15:38:37,805 KVpnClientStatus: VpnClientControl(): initWithObject(): logs created.
27/07/11 15:38:37,805 KVpnClientStatus: svc.ip address: 127.0.0.1
27/07/11 15:38:37,806 KVpnClientStatus: VpnClientControl(): initWithObject(): rpc client created.
27/07/11 15:38:37,816 KVpnClientStatus: VpnClientControl(): initWithObject(): VpnClientControlClass created.
27/07/11 15:38:37,817 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 15:38:37,818 KVpnClientStatus: KVpnClientStatus(): processVpnStatus(): engineStatus=Disconnected, vpnId=0, server=, port=0, username=, persistent=NO, owner=NO, owningUser=NO, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 15:38:37,818 KVpnClientStatus: Certificate(): closeTrustPanelIfOpened()
27/07/11 15:38:37,819 KVpnClientStatus: VpnStatus(): dealloc()
27/07/11 16:09:59,080 KVpnClientStatus: KVpnClientStatus(): menuNeedsUpdate()
27/07/11 16:09:59,080 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 16:09:59,125 KVpnClientStatus: VpnStatus(): dealloc()
27/07/11 16:09:59,125 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 16:09:59,126 KVpnClientStatus: KVpnClientStatus(): processVpnStatus(): engineStatus=Disconnected, vpnId=0, server=, port=0, username=, persistent=NO, owner=NO, owningUser=NO, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 16:09:59,126 KVpnClientStatus: Certificate(): closeTrustPanelIfOpened()
27/07/11 16:09:59,127 KVpnClientStatus: VpnStatus(): dealloc()
27/07/11 16:10:00,367 KVpnClientStatus: KVpnClientStatus(): menuVPNConnection(): tag=0
27/07/11 16:10:00,368 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 16:10:00,368 KVpnClientStatus: VpnStatus(): dealloc()
27/07/11 16:10:00,369 KVpnClientStatus: KVpnClientStatus(): menuVPNConnection(): connect(): vpnId=1
27/07/11 16:10:00,494 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 16:10:00,494 KVpnClientStatus: KVpnClientStatus(): processVpnStatus(): engineStatus=Connecting, vpnId=1, server=vpn.qualifio.com, port=4090, username=xtophe, persistent=NO, owner=YES, owningUser=YES, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 16:10:00,495 KVpnClientStatus: Certificate(): closeTrustPanelIfOpened()
27/07/11 16:10:00,495 KVpnClientStatus: VpnStatus(): dealloc()
27/07/11 16:10:00,556 KVpnClientAgent: VpnStatus(): initWithData()
27/07/11 16:10:00,557 KVpnClientAgent: KVpnClientAgent(): processVpnStatus(): engineStatus=Connecting, vpnId=1, server=vpn.qualifio.com, port=4090, username=xtophe, persistent=NO, owner=NO, owningUser=YES, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 16:10:00,557 KVpnClientAgent: Certificate(): closeTrustPanelIfOpened()
27/07/11 16:10:00,558 KVpnClientAgent: VpnStatus(): dealloc()
27/07/11 16:10:00,696 KVpnClientStatus: VpnStatus(): initWithData()
27/07/11 16:10:00,697 KVpnClientStatus: KVpnClientStatus(): processVpnStatus(): engineStatus=Ssl, vpnId=1, server=vpn.qualifio.com, port=4090, username=xtophe, persistent=NO, owner=YES, owningUser=YES, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 16:10:00,697 KVpnClientStatus: Certificate(): closeTrustPanelIfOpened()
27/07/11 16:10:00,697 KVpnClientStatus: -[VpnClientControl_Wrapper getX509:::]: unrecognized selector sent to instance 0x101217e30
27/07/11 16:10:00,698 KVpnClientStatus: -[VpnClientControl_Wrapper getX509:::]: unrecognized selector sent to instance 0x101217e30
27/07/11 16:10:00,700 KVpnClientStatus: (
	0   CoreFoundation                      0x00007fff8c590986 __exceptionPreprocess + 198
	1   libobjc.A.dylib                     0x00007fff845bcd5e objc_exception_throw + 43
	2   CoreFoundation                      0x00007fff8c61c5ae -[NSObject doesNotRecognizeSelector:] + 190
	3   CoreFoundation                      0x00007fff8c57d803 ___forwarding___ + 371
	4   CoreFoundation                      0x00007fff8c57d618 _CF_forwarding_prep_0 + 232
	5   KVpnClientStatus                    0x0000000100003623 -[KVpnClientStatus processVpnStatus:] + 2762
	6   CoreFoundation                      0x00007fff8c58011d -[NSObject performSelector:withObject:] + 61
	7   Foundation                          0x00007fff89e11830 __NSThreadPerformPerform + 214
	8   CoreFoundation                      0x00007fff8c4ff241 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
	9   CoreFoundation                      0x00007fff8c4feaad __CFRunLoopDoSources0 + 253
	10  CoreFoundation                      0x00007fff8c5258d9 __CFRunLoopRun + 905
	11  CoreFoundation                      0x00007fff8c525216 CFRunLoopRunSpecific + 230
	12  HIToolbox                           0x00007fff8e6724ff RunCurrentEventLoopInMode + 277
	13  HIToolbox                           0x00007fff8e679c21 ReceiveNextEventCommon + 355
	14  HIToolbox                           0x00007fff8e679aae BlockUntilNextEventMatchingListInMode + 62
	15  AppKit                              0x00007fff876f2191 _DPSNextEvent + 659
	16  AppKit                              0x00007fff876f1a95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
	17  AppKit                              0x00007fff876ee3d6 -[NSApplication run] + 463
	18  AppKit                              0x00007fff8796c52a NSApplicationMain + 867
	19  KVpnClientStatus                    0x0000000100001cd4 start + 52
	20  ???                                 0x0000000000000002 0x0 + 2
)
27/07/11 16:10:00,759 KVpnClientAgent: VpnStatus(): initWithData()
27/07/11 16:10:00,759 KVpnClientAgent: KVpnClientAgent(): processVpnStatus(): engineStatus=Connecting, vpnId=1, server=vpn.qualifio.com, port=4090, username=xtophe, persistent=NO, owner=NO, owningUser=YES, safeLan=NO, cipher=, connectTime=0, error=0
27/07/11 16:10:00,760 KVpnClientAgent: Certificate(): closeTrustPanelIfOpened()
27/07/11 16:10:00,760 KVpnClientAgent: VpnStatus(): dealloc()
  •  
Martin Kuchar (Kerio)

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Hi Christophe,

thanks for reporting it. The problem is in connecting via menu bar. We have fixed it to the next version of Control 7.2.0. In the meantime, you can connect using VPN Client GUI in System Preferences -> Kerio VPN Client. It works fine even in your version.

Thank you,
Martin

Martin Kuchar
Control Clients Team Leader
Kerio Technologies
Christophe Rahier

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Hi Martin,

Ok, thanks for your help, I'll try this evening at home.

I'll keep you in touch.

Regards,

Christophe
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