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patrickli

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Below log show that ActiveSync doesn't support this version, so what ActiveSync version should we choose for Android phone to connect Kerio Connect?

log
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ActiveSyncRequest::Execute: Access denied for device LGMCGT54089511311315052 (user: xxx<_at_>domain.com). The device 'LGMCGT540' isn't supported in this version

[Updated on: Thu, 11 August 2011 11:44]

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Kedar

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See official system requirements: http://www.kerio.com/connect/requirements#tabset-tab-2
Your devices is not officially supported (it wasn't tested and nobody can say what it will do with your data...Wink ). It's possible enable "AllowUnsupportedDevices" option in Kerio Connect at your own risk: http://support.kerio.com/index.php?_m=knowledgebase&_a=v iewarticle&kbarticleid=547
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patrickli

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I think Kerio Connect development team should focus on mobile OS and ActiveSync version instead of what sort of Android phone, HTC and Samsung, LG and Motorola are Android phone, they use the same Android OS 2.2.x or 2.3.x, why LG doesn't connect using ActiveSync!
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Kedar

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patrickli wrote on Fri, 12 August 2011 03:41
I think Kerio Connect development team should focus on mobile OS and ActiveSync version instead of what sort of Android phone, HTC and Samsung, LG and Motorola are Android phone, they use the same Android OS 2.2.x or 2.3.x, why LG doesn't connect using ActiveSync!


Nice idea and I agree, unfortunately implementation by various manufacturers differs and contains phone specific bugs Sad We must test them and do workarounds for their bugs.
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koffie

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Also read: http://forums.kerio.com/t/20249/why-are-all-smart-phones-not -created-equal-/
That should give you a bit more of an insight of what the Kerio team has to deal with all day long.
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