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Home » Kerio User Forums » Kerio Connect » Fixed: You cannot respond to a meeting without an organizer (Outlook 2003 SP3 and Kerio Connect will not allow actions on received events due to no organizer)

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I hope this information will assist someone else.

Our customer has Outlook 2003 SP3 on all their computers. When we moved to KERIO with the connector everyone had problems when taking any action with a received event message. They could not accept, decline, or mark as tentative and if they proposed a new time the organizer was changed to the recipient (although they could accept/decline incorrectly). In all cases the following message displayed.

You cannot respond to a meeting without an organizer. You must add an Organizer field to the item.

I finally found the following Microsoft hotfix that when applied fixed our problem:

Article ID 971366: Description of the Outlook 2003 hotfix package (Outlook.msp): June 30, 2009

Here is a link to the software or if you don't trust this check out the article and Microsoft will email the link to you. B971366GLB/11.0000.0000.8312/free/386628_intl_i386_zip.exe

Hope anyone else will not go through the trouble we had until we found this fix.

David Green
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