Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » KOC Manual Removal (Corrupt KOC )

Messages: 1
Karma: 0
Send a private message to this user
Have tried removing KOC 6.7.3 from and XP box. Needed to update to 7.2.2, 6.7.3 kept asking for a temp file that didn't exist. Could not uninstall, so deleted all references to KOC in registry and all files including temp and outlook addin's folder. There is nothing left on the PC's that refer's to kerio yet I am still getting a 1710 error saying there is an old version of Kerio still installed? What are the files and reg entries that need to be manually removed so a new install can be completed?


B Confused

Messages: 1320
Karma: 48
Send a private message to this user
networx wrote on Mon, 22 August 2011 02:33
Needed to update to 7.2.2, 6.7.3 kept asking for a temp file that didn't exist.

I suggest try upgrade from 6.7 to 7.0 and then to 7.1 (or 7.2 if it will work).

Please check system requirements (e.g. KOFF 7.2 doesn't support Outlook XP) and all required Service Packs/updates in Outlook and system are installed.

[Updated on: Mon, 22 August 2011 10:47]

Previous Topic: Disable Webmail Calendar Notifications
Next Topic: Failed dependency upon RH install of 7.2.2
Goto Forum:

Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Oct 24 00:36:05 CEST 2017

Total time taken to generate the page: 0.00432 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.