Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » how i change encode for webmail (outlook can read my messages but kerio webmail can not)
  •  
ssm

Messages: 4
Karma: 0
Send a private message to this user
1. How Kerio webmail client change view for my encodeing.
Outlook can do
Hotmail can do
and other free webmail can do but Kerio can not.
It my problem some mail i can not read from my language.

  •  
Kedar

Messages: 1320
Karma: 48
Send a private message to this user
Webmail shows message with encoding defined in message. If the message's source code is correct and you cannot see this message correctly in WebMail, please contact our Technical Support and send them example of such message (.eml file from store).
  •  
ssm

Messages: 4
Karma: 0
Send a private message to this user
Why Kerio do not have Change views encoding
But outlook have
I have to use outlook read my message Kerio can not
Kerio webmail should to have change encoding same outlook
I hope ..

[Updated on: Fri, 09 September 2011 08:30]

  •  
Kedar

Messages: 1320
Karma: 48
Send a private message to this user
Question is why you must switch it. It looks like these messages are incorrect - encoding is not defined or is wrong or it's our bug in WebMail.

[Updated on: Fri, 09 September 2011 08:45]

  •  
ssm

Messages: 4
Karma: 0
Send a private message to this user
my messages encoding is not defined
It sended from application system can not change code for send mail with encoding
How should i do !
I think Kerio webmail should have change views encoding looks like other webmail hotmail yahoo gmail ...
  •  
Pavel Dobry (Kerio)

Messages: 5245
Karma: 251
Send a private message to this user
Valid (RFC compliant) emails are displayed correctly. WebMail always use UTF-8 encoding for displaying emails.
To fix your problem, make sure the email format is valid and according to RFC (ie. add charset name into the email body).
Otherwise the email body is considered as us-ascii (as defined in RFC).
We are not going to make any workaround for emails with invalid format.
  •  
ssm

Messages: 4
Karma: 0
Send a private message to this user
Thank You for your answer
I have to use webmail for support for my location
I just buy kerio mail server about 6 month but can not support my location
another case Kerio webmail for client can not search correct in my language
outlook and other webmail hotmail yahoo gmail can read my message..but kerio can not!
I am from thailand
I bought Kerio webmail form optimus(thailand)co,.ltd
If you are not do somthing about my this case
I thing I must change to other mail server for support my business.
Thank you again

[Updated on: Fri, 09 September 2011 10:53]

Previous Topic: Kerio Mail server being attacked
Next Topic: webmail problems after upgrade
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Nov 21 16:56:29 CET 2017

Total time taken to generate the page: 0.00396 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.