Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Operator » Call history (Call history cannot view destination)
  •  
2the Maxx Technology

Messages: 15

Karma: 0
Send a private message to this user
Hi,

Is it possible to show the destination extension in the call history?

For example:
inkoming call is directed to auto attendant extension 10, which is a menu where caller can choose from 1 to 5. It would be very handy for management reports that call history shows the route of extensions choosed bij the caller.

In this version only the first extension is visible in the "To" field.

Regards,
Ron
  •  
Vladimir Toncar (Kerio)

Messages: 1696
Karma: 39
Send a private message to this user
Hi,

The whole path of the call through the PBX is not available in the current version. This is a feature candidate for one of the future releases.

Vladimir
  •  
2the Maxx Technology

Messages: 15

Karma: 0
Send a private message to this user
Vladimir,

Thx for the info. Awaiting the next release Wink
By the way, where is this information stored? I need it for an automated export procedure.

Ron
  •  
Vladimir Toncar (Kerio)

Messages: 1696
Karma: 39
Send a private message to this user
Hi,

The attached file is a simple bash script that reads N last records from Operator's call detail database using the JSON-RPC2 API that's used by the administration console.

You invoke the script as
# ./get-call-history <server IP address> <admin username> <password> <number of records to fetch>

The script requires several command-line utilities, namely cat, tr, cut, sed, wget.

You can either run it from command line on a linux system or re-implement it in another language if needed.

Vladimir

  •  
2the Maxx Technology

Messages: 15

Karma: 0
Send a private message to this user
Vladimir,

Thanx for the script.
Working on it, keep you posted.
Have a nice weekend,

Ron
  •  
Gunther Stassen

Messages: 5
Karma: 0
Send a private message to this user
After updating Kerio Operator to the latest version 2.2.5 today about the OpenSSL Heartbleed Bug in Kerio Operator the scriptfile isn't work anymore Crying or Very Sad

Is there someone that can fix it?
I use this scrript for backup my call log to a mysql server.

Gunther
  •  
Jan Pejša

Messages: 48
Karma: 3
Send a private message to this user
From which version did you upgraded? And how are you exporting the call history?

There is an example in Kerio Developer Zone - http://www.kerio.com/learn-community/developer-zone/details# code
for this task. You can see results of such script: http://demo.kerio.com/kerio-api-php/examples/operator/getCal lHistory.php
Previous Topic: Cannot Upgrade from 2.1.4 to 2.2.5
Next Topic: Kerio Operator 2.3.0 Beta 2
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Fri Oct 20 03:12:50 CEST 2017

Total time taken to generate the page: 0.00441 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.