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fixmymac

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Hi Guys,

Quite a few of our clients run SIP Trunks and we need to be able to specify outbound caller IDs for certain extensions - am I overlooking something? I spoke to support and they said that it isn't supported in this current release?
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Vladimir Toncar (Kerio)

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Hi,

If you have an interface with an interval of external numbers (10 or 100 numbers, say), you can use number rewriting rules to map numbers for incoming and outgoing numbers.

If you have an interface with a list of individual numbers, simply create a mapping for incoming calls. Outgoing calls will use the same mapping. If there is no mapping for a calling extension, it will be represented on the outside with the first number in the list.

If you have several interfaces with a single phone number each and group them under a single dial-out prefix and want Operator to choose the interface for an outgoing call based on the mapping for incoming calls, this is the one scenario that is not supported yet. It will be resolved in Operator 1.2.
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fixmymac

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I have done so but they all go out as the lowest number - how to I check the mapping?
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Vladimir Toncar (Kerio)

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Download the support information file from the System Health screen. It contains dumps of Asterisk configuration files.
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Vladimir Toncar (Kerio)

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Log into the administration GUI, and go to Status -> System Health. Look at the bottom of the page. It's a plain text file that contains the dump of internal Asterisk config files plus ~100 lines from each log.
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