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pchernoff

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I am finding that information for various contacts in the Public Address book, which is populated by KC accounts, disappears. I will look and see only the contact's name and e-mail address. I am suspecting that someone might be deleting these contacts from and KC is recreating them.

I am sure that access to these contacts is locked down to me and one other person. Is there something I can look for in the logs that might show what is happening?
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UAI-br

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We're having a similar issue. Two or more contact records become intertwined, then one disappears. Presently using 7.2.3, and Android 2.3.3 on a Droid 2, and Outlook 2010 on system 7 -64..

The corruption only occurs on Outlook copy, the phone copy isn't affected.

The suggested contacts folder is also involved, as on a recent example of this problem, both of the contact records within outlook had been deleted. When addressing a new email, I started typing in the name manually, and the name appeared in the suggestion line. When I clicked on it, the name changed from the one I wanted, to the alternate intertwined address of a completely different contact.

Deleting the address from the suggested field, eliminate the problem, but this has been happening ongoing for a few weeks now.

Any ideas on root cause or possible solutions?
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pchernoff

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After updating to KC 7.3 this weekend I saw many duplicated contacts. The data was not identical. So I am assuming that the indexes for the contacts had been corrupted and that KC created new contact records for the people who had dropped out of the contact index. I simply deleted the duplicates that looked like they were the old records.
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