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88fingerslukee

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I don't currently have enough lines to test this, so I'm wondering if somebody can elaborate on how exactly I set up the following scenario:

On our current PBX we have 1 main telephone line and 4 other over lines. We only give out one phone number (the main line) and when people call in, the call gets transferred to the next available line until the lines are all used up.

I assume that KO can do this, I'm just wondering if it requires a special setup or if it occurs out of the box. What I don't want to happen is people calling on the main line get a busy signal because it's in use, while there are 4 perfectly good lines sitting unused. I also don't want to have to give out 5 different numbers as our business number.

Can somebody please help this noob out? Smile

thanks!

[Updated on: Thu, 12 January 2012 22:20]

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ICT and Me

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If you use a SIP trunk, it depends on the how many channels yoou get from the provider.
Some gives unlimited, so others 10 channels or more. And this is just on one number.

ICT and Me
Carlo Turk
The Netherlands
www.ictandme.nl
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88fingerslukee

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Holy crap! Is that what that means? Well that is phenomenal. I was under the impression that I needed a DID for each line I wanted. Voip.ms gives unlimited channels. I only need my main number then.

thanks!
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