Connect. Communicate. Collaborate. Securely.

Home » Kerio User Forums » Kerio Connect » For technical support: 0x80042004
  •  
toto

Messages: 4
Karma: 0
Send a private message to this user
Hello,
I get the following error message wenn I try to use the Kerio Connector with Outlook 2010 on a Win 7 Pro PC.
Error message is "(For technical support: 0x80042004, Synchronizator::getServerInfo: Synchronizator is not in online mode.)"

I did the following to try to resolve this problem:
Installed Kerio, Repair of Office installation, Reinstalled Kerio, but it's still the same. As soon, as I try to connect this error message happend. On two other computer, I didn't have had any problem. What do I have to check?
Many thanks in advance for any help
Otto
  •  
beatle20359

Messages: 29
Karma: 0
Send a private message to this user
Hi Toto,

It relates to this http://www.kerio.com/blog/microsoft-windows-update-and-kerio -outlook-connector

Remove the patch listed above and then open Outlook and you should be ok.

There is meant to be a new version of Kerio Connect released today to address the problem as well..

Good luck
  •  
toto

Messages: 4
Karma: 0
Send a private message to this user
Hello I tried many thinks, also the new version Connect 7.3.1 didn't help much.
On one PC, It work until I switch off the "Use data compression".
Thanks for your help.
Otto
Previous Topic: Migrate user
Next Topic: Setup the correct Sender
Goto Forum:
  


Disclaimer:
Kerio discussion forums are intended for open communication between forum members and may contain information and material posted by members which may be useful in learning about Kerio products. The discussion forums are not intended to provide technical support for any specific product. Any information implied or expressed in the discussion forums is that of the posting member. Kerio is in no way responsible for the information posted in the forums, or its accuracy. Kerio employees may participate in the discussions, but their postings do not represent an offical position of the company on any issues raised or discussed. Kerio reserves the right to monitor and maintain the forums to promote free and accurate exchange of information.

Current Time: Tue Oct 24 00:37:23 CEST 2017

Total time taken to generate the page: 0.00419 seconds
.:: Contact :: Home ::.
Powered by: FUDforum 3.0.4.