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ser1998

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i've upload a firmware to kerio but my cisco spa504g aren't upgrading to this firmware why ?

thanks!
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Vladimir Toncar (Kerio)

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Hi,

Can you enable the phone provisioning messages in the debug log and restart the phone? What messages are logged from that phone in the debug log?

Vladimir
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ser1998

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[20/Jan/2012 08:05:59] [26066]{provisioning} Checking if provisioning is enabled
[20/Jan/2012 08:05:59] [26066]{provisioning} Getting the firmware of /fw_1_______________spa942ccef485df21d.bin
[20/Jan/2012 08:05:59] [26066]{provisioning} Getting the firmware of /spa942ccef485df21d.cfg
[20/Jan/2012 08:06:07] [26088]{provisioning} Checking if provisioning is enabled
[20/Jan/2012 08:06:07] [26088]{provisioning} Checking existence of /spa504Gccef485df21d.cfg
[20/Jan/2012 08:06:07] [26088]{provisioning} Getting the template of /spa504Gccef485df21d.cfg
[20/Jan/2012 08:06:07] [26088]{provisioning} Getting firmware version ...
[20/Jan/2012 08:06:07] [26088]{provisioning} Replacing version with: 1_______________
[20/Jan/2012 08:06:07] [26088]{provisioning} Getting the configuration file of /spa504Gccef485df21d.cfg
[20/Jan/2012 08:06:07] [26088]{provisioning} Getting provisioning_files_id ...
[20/Jan/2012 08:06:07] [26088]{provisioning} Updating provisioning_files ...
  •  
Jakub Zeman (Kerio)

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Hi,

I'm sorry but there is a bug in Kerio Operator. The firmware upgrade of Cisco SPA phones doesn't work in 1.2.0

This bug will be fixed in future release on Kerio Operator.

Jakub
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