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Home » Kerio User Forums » Kerio Connect » Outlook for MAC... can connect when in office, but not away. Web interface fine.

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Using Outlook 2011 for Mac, one of our users can connect fine to Kerio mailserver when on the local network, but cannot connect when out of the office. (At home, for example.)

If they're at home and connect to our network via VPN, their Outlook can send and receive kerio mail just fine again.

This started the other day, when they got home, opened Outlook, and the message in lower right said "Not connected to name<_at_>" or whatever it says.

They can connect to the Web interface no problem, regardless of where they are.

No changes to mailserver or client as far as I know...

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