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Home » Kerio User Forums » Kerio Connect » [7.3.1 patch 2] KOFF Error 8000ffff (Sync Problem Outlook Offline Connector)

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Hello Kerio,

a customer (he use Kerio Connect 7.3.1p2 on a Windows 2008R2 Server and Outlook 2010 on Windows XP and Windows 7 as client) report an error to me and I cannot find something useful about this. I past (sorry, german) error message:

Von: Kerio Outlook Connector 
Gesendet: Ohne
Betreff: Die Nachricht konnte nicht synchronisiert werden.
Wichtigkeit: Hoch

Ein Fehler ist bei der Synchronisation der Nachricht #

'Benachrichtung  zum  Übermittlungsstatus  (Fehlgeschlagen)' auf dem Server aufgetreten. 
Kerio Outlook Connector konnte die Nachricht nicht senden oder mit dem Server synchronisieren.

Bitte kontaktieren Sie Ihren Systemadministrator.


Fehler: 8000ffff.
Nachricht: [SID = x.yyyyyyyyy<_at_>,
   Ordner: Posteingang ]

Die Nachricht wurde in den Ordner 'Lokale Fehler' Ihres Outlook-Accounts kopiert.

The error 8000ffff occurs while syncing. If I do some research I can find several places belongs not to Kerio which say thats a connection trouble problem. Any idea? Can I say its a TCP problem to connect the local cache DB? Or connect to the server? Were can I take a closer look?

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