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Rolando

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Hi,

I would like to add an auto attendant script but couldn't figure how to do it, it goes like this:

"If you know the extension number of the person you wish to call please dial it now or press 0 for assistance."

Appreciate any help, thank you.

Rolando
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Vladimir Toncar (Kerio)

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Hi,

When editing the auto attendant menu, please note the option "Interpret any other input as an extension and dial it". Check this and also handle the "0" input in the menu.

Vladimir
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Rolando

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sincho

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Hi,

My problem here is thaat I want to be able to add a condition where the caller makes a mistake and enters a wrong input (an extension that doesnt exist).

In that case the auto attendant starts over and repeats the same welcome message.

However if I could put such a condition then it can play another promt like -> "You have dialed a wrong extension number. Try again or you will be forwarded to the operator"

How can I add such a condition???
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