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Home » Kerio User Forums » Kerio Connect » After updating to 7.3.1, Kerio connectors asking for Administrator password
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puretech

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Hi,

I was wondering if any of you have experienced the same problem?

Basically, I updated our Kerio Connect from 7.2.3 to latest 7.3.1 on Saturday and tried with mine and it all worked fine. However, this morning a lot of our users are calling me because the Kerio connector update is asking for administrator password.

Has something changed with the connectors or updating process for the users?

It is kind of inconvenient for me to run around entering password for 100 users to be honest.
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Pavel Dobry (Kerio)

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Yes, there was a change in a way how Kerio Outlook Connector is updated. It requires Kerio Updater service on clients machines. It is described in the Release notes and also the administrator is warned by the installer when upgrading the server.

[Updated on: Mon, 30 January 2012 11:14]

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puretech

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oh, ok thanks. I thought them last upgrade i did installed the updater service as i saw on some machines.

Glad to know its only one time thing.

Thanks
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